Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Great product”

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Posted 1 year ago

“it was nice to be able to speak to an actual person prior to taking out the policy on line, regarding coverage of a deposit to a travel agency having already been paid”

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Posted 1 year ago

“First time I've used you & so far excellent service. I haven't been on holiday yet as I go in may but good attentive service.NICE ONE.”

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Posted 1 year ago

“Easy to use.”

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Posted 1 year ago

“Very easy to navigate”

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Posted 1 year ago

“We are in our 80's with some existing medical issues but Explorer were easy to deal with and we had no difficulty getting through to talk to an actual person. Fortunately we have not had to make a claim and hope that we will not need to but, if we had to I am sure we would be dealt with objectively and fairly.”

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Posted 1 year ago

“Simple procedure to set up my annual travel insurance - well done !”

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Posted 1 year ago

“Excellent service from advice centre. Answered all my queries. Used before and will use again.”

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Posted 1 year ago

“Excellent service. The travel insurance was very quick and straightforward to organise.”

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Posted 1 year ago

“Prompt reply. Excellent service”

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Posted 1 year ago

“Easy to set up and good on price. Got a few trips planned this year so it was good to get travel insurance for year. Works out cheaper than individual.”

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Posted 1 year ago

“Although I have not had to call upon the services of Explorer Travel (fingers crrossed!), whenever I have had to contact them about soaking out a policy, whoever I have spoken with has been polite, courteous and efficient. The value for money is excellent and their website is easy to understand. I heartily recommend them.”

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Posted 1 year ago

“Excellent,prompt service in delivering the policy.”

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Posted 1 year ago

“Having purchased a single-trip policy previously, I was confident that Explorer's multi-trip policy was good value and would meet my needs this year when I have three holidays booked.”

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Posted 1 year ago

“Value for money”

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Posted 1 year ago

“Delayed baggage over 24hours , unfortunately being in rural Zimbabwe the local market didn’t take cards so everything I had to buy was cash! Also had to pay $30 for taxi to pick up the luggage from the airport the next day and bring it back to the hotel! Claim rejected without receipts and taxi fare rejected with a receipt. My friends insurance paid her £50! At least it was something ! I need to start reading the fine print in tiny letters as insurance wasn’t what it used to be !!”

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Posted 1 year ago

“Very pleased with my phone call sorted my insurance out quickly and very pleased with the price”

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Posted 1 year ago

“Have know idear wether it can be relied on as had no need to use it. but felt it was a fair price.”

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Posted 1 year ago

“Easy to purchase and offers comprehensive cover, even with existing health conditions”

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Posted 1 year ago

“The premiums need to be looked at with what the customer health issues are”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews