Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“cannot review aS MY DAUGHTER sorted this out”

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Posted 6 years ago

“Helpful customer service team provided all the relevant advice required for the cover.”

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Posted 6 years ago

“Have used Explorer several times before, but never had to claim. Which would be the deciding factor.”

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Posted 6 years ago

“Second time we have used Explorer. Easy to use and fair quotes”

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Posted 6 years ago

“Have insured with you previously and it is helpful that you retain our details and just require medical update and of course place and dates”

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Posted 6 years ago

“Simple and quick”

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Posted 6 years ago

“Telephone communication very good and your customer service personnel were excellent. As I have 2 policies running ie 1 for Europe (multi travel) and 1 for the USA, my problem is in identifying which is which. There is only the purchase date that gives me a clue.”

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Posted 6 years ago

“Very easy to purchase this insurance via the easy to use website. The rates seem to be very competitive. However, I can’t comment on how they react to a claim as, although I’ve used them for a number of years, I haven’t yet had to make a claim.”

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Posted 6 years ago

“With my past medical conditions Explorer came up tops for a good cover at a reasonable price. Well done to them”

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Posted 6 years ago

“helpful staff good price very satisfied”

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Posted 6 years ago

“I have not had cause to make a claim so cannot really comment. How I rate the insurance policy and company would presumably be when I have to have dealings with them when something goes wrong. The policy seems to cover adequately and is comparable to others I have held.”

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Posted 6 years ago

“Very easy to complete travel insurance online with he return e mail giving all the correct details.”

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Posted 6 years ago

“Clear and friendly advice on application and a satisfactory insurance cover for a senior citizen.”

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Posted 6 years ago

“she was very helpful”

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Posted 6 years ago

“Covered all needs. Reasonable pricing and helpful staff”

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Posted 6 years ago

“The service received when setting up my holiday insurance over the internet was easy to follow and manage. whilst on holiday it was not needed, therefore I cant say how it may have been if a claim had to be made. However if the setting up is anything to go by, then I see no reason for problems.”

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Posted 6 years ago

“Great quote and website very straightforward to use.”

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Posted 6 years ago

“We are very pleased with how much our travel insurance has cost us baring in mind that we both have health issues. In the past we had to claim for illness while on holiday and was handled quickly with no problems at all”

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Posted 6 years ago

“Good price with very good cover for all things that I could think of and a very helpful employee when I rang to check things”

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Posted 6 years ago

“Reasonable basic value and ease of purchasing online helped. The cover was good and as an ‘oldie’ felt fairly treated. My only complaint is having to pay an additional administration fee when I made a mistake over the final day of cover. As I noticed my error within a couple of days (and within the policy cooling off period) I felt Explorer could have been more customer focused and waived the extra £15 admin charge.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews