Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,712 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 23rd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product & professional service. be in no doubt that they will 7 seek to meet your exact requirements”

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Posted 5 years ago

“Excellent service and when I emailed about 1 of the boxes being different,this was attended to immediately by a lovely young lady. Would recommend people to purchase from you”

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Posted 5 years ago

“Excellent service and despatch. Will be using this company for all my pen refills in future.”

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Posted 5 years ago

“Item arrived quickly and was as expected.”

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Posted 5 years ago

“Great service and great products... will order again!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I wasn't sure what I wanted and found lots of suitable choices, on a site easy to navigate”

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Posted 5 years ago

“Excellent product and great service.”

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Posted 5 years ago

“Received safely and well packaged. You can purchase with confidence from this company.”

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Posted 5 years ago

“Great company, lovely selection and really nice packing... many thanks 😊 Really fast shipping too!”

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Posted 5 years ago

“Very quick delivery, best price I could find.”

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Posted 5 years ago

“Although we are all living through difficult times Executive Pens Direct dealt with my online order in a speedy and professional way, I was kept well informed of the order progression and hold the opinion that Executive Pens Direct put customer service at the apex of their business model. An example being that, following receipt of my order, I sent my thanks and received a very pleasant response with a personal touch. Recommended highly.”

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Posted 5 years ago

Hi George, Thank you for your great review and order. Customers are our main priority here at EPD, we wouldn't be the company we are today without you all! I'll be sure to pass your brilliant words onto our team who will be very thankful to hear of the recognition - we would much rather our customers have a name to the company instead of being a faceless corporation! If we can ever be of any assistance again in the future, please don't hesitate to get in touch with our team. Kind Regards, Emily

Posted 5 years ago

“Super fast service, of high-quality products.”

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Posted 5 years ago

“I was very pleased with the quick delivery of my refills. I also appreciated the little note thanking me for my order”

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Posted 5 years ago

“The order for pen refills was delivered promptly and was as requested.”

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Posted 5 years ago

“Very happy with the purchases I made, very efficient and great delivery service, the items were exactly what I wanted and great quality many thanks Lee McCall”

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Posted 5 years ago

“Briñliant service”

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Posted 5 years ago

“Found exactly what I needed, got the item delivered super fast, and there was even a little bag of Haribo sweets I'm the envelope. 10/10!”

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Posted 5 years ago

“Excellent quality products and good prices, with fast delivery and exceptional customer service. It’s a yes from me!!”

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Posted 5 years ago

“It was a pleasure to do business with this company. I saw the product online but needed to phone and check the stock position. Everything was dealt with efficiently and courteously and I received my order the following day.Highly recommended”

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Posted 5 years ago

Hello Joan, Thank you for your great review and order, I am so glad to hear your order arrived so promptly! We hope you are enjoying your new pen and I'll be sure to pass your review onto our team who will be also be glad to hear. If we can ever be of any assistance again in the future don't hesitate to get back in touch with our team who will be more than happy to help.

Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,712 reviews