Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,455 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found EPD at random on Google and am so glad I did! The website was easy to use with a really good choice. Speed of order was second to none - ordered in the morning and delivered with personal engraving done beautifully the next day. I won't hesitate to recommend you and return myself.”

Helpful Report

Posted 2 years ago

Good morning Elizabeth, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Achromatic Matte Black Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Delivered as requested. Prompt service. Customer happy”

Helpful Report

Posted 2 years ago

Good morning Keith, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sheaffer Fountain Pen Ink Cartridge. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Ordered pens one was scratched contacted the customer service omg The best customer service I’ve ever had in my entire life quick instant”

Helpful Report

Posted 2 years ago

Good morning Khadija, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Brushed Metal Gold Trim Ballpoint & Rollerball Pen Set. We are very sorry that there was an issue with one of your pens, but we are glad that we were able to resolve this for you straight away. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The site to go to when only the best will do. Response excellent. Many thanks.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Single Parker Medium Quinkflow Ballpoint Pen Refill in Blue. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Absolutely thrilled with the service and product. Three engraved pens as gifts - two were left handed and the customer service was excellent in talking me through the process to ensure the engraving was the right way for those. The recipients were delighted! Thank you!”

Helpful Report

Posted 2 years ago

Good afternoon Kathy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great product. Lovely engraving, and great service. Thank you”

Helpful Report

Posted 2 years ago

Good afternoon Hayley, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Urban Vibrant Magenta Chrome Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Super quick delivery and competitively priced products.”

Helpful Report

Posted 2 years ago

Good morning Karen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent quick service and sorted minor problem very quickly. Excellent quality engraved pen for my grandson's graduation gift. Would highly recommend!”

Helpful Report

Posted 2 years ago

Good morning Helen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Otto Hutt Design 04 Gloss Black & Sterling Silver Rollerball Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pens are so good. They come better than I could image. I found for a Parker pen set and engraving the value was good. Would recommend exclusively Pens Direct to my family.”

Helpful Report

Posted 2 years ago

Good morning Steven, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great website with lots to choose from, chose 2 engraved parker pens for twin grandsons starting secondary school. Very pleased with pens and quality of engraving, grandsons were very impressed! Fast delivery too, wouldn`t hesitate to use again. Many thanks.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Bond Street Black Ballpoint Pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent service and item was beautiful”

Helpful Report

Posted 2 years ago

Good morning Angela, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your City Desk Set. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I needed a well done gift for my grandson who had just got his first job- east website and the pen came very quickly - very impressed”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cross Bailey Black Lacquer Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great service as always! quick, and top quality. Thank you”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Kalyan Gun Metal Ballpoint Pen from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“This is my third purchase of engraved pens. The choice is excellent with prices to suit all budgets, the services is excellent and all recipient have been thrilled with the gifts, the addition of engraving adds a personal touch. Would recommend highly”

Helpful Report

Posted 2 years ago

Good morning Lynne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Rollerball Pen from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent customer service and fabulous pens, looking forward to my next purchase, wouldn't go anywhere else!”

Helpful Report

Posted 2 years ago

Good morning Julie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Excellent gift for the price. Really pleased with engraving.”

Helpful Report

Posted 2 years ago

Good morning Julie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Good service and very quick. However I would have liked engraving on two sides but that option didn’t seem apparent.”

Helpful Report

Posted 2 years ago

Good morning Steve, Thank you very much for your order with us & for your 5 star review! We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service that you received from us. We are very sorry that engraving on two sides is not an option for the Parker Sonnet Fountain Pen. We greatly appreciate your feedback regarding this; we are going to look into the possibility of making this an option going forward. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“quick speedy service & engraved perfectly, thank you”

Helpful Report

Posted 2 years ago

Good morning Simon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen & with our engraving work. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Fantastic service good quality pen”

Helpful Report

Posted 3 years ago

Good morning Carol, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with the quality of your Waterman Expert Stainless Steel Gold Trim Rollerball Pen. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be fantastic. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Everything I've ordered has been as specified, in perfect condition, no excess packaging.”

Helpful Report

Posted 3 years ago

Good morning Gillian, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Legami Bike Lover Notebook & with our packaging. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,455 reviews