Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,463 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter loved them”

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Posted 2 years ago

“Really pleased with pen and service”

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Posted 2 years ago

“Ordered a pen for my wife it was better than the photo, she loved it, was easy to order and arrived on time Thank you”

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Posted 2 years ago

“Pen was a gift which was very well received. Pen seemed good quality for the price, engraving was good. Delivered quickly after order was placed.”

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Posted 2 years ago

“excellent service with quality products.”

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Posted 2 years ago

“Asked a question prior to ordering the pen, got a quick and polite response. Ordered pen same day, quick delivery and pen is top quality!”

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Posted 2 years ago

“Hi, although my pen I ordered was out of stock I was very impressed with your communication, ie keeping me up to date with progress. Thankfully I received it in good time. I will be ordering another one later this month from you. Many thanks Kim Watson”

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Posted 2 years ago

“Amazing customer service and fast shipping. Definitely recommended.”

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Posted 2 years ago

“Excellent prompt response to email. Item despatched and delivered on schedule. Overall superb service and highly recommended”

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Posted 2 years ago

“Pleased with the personalisation on my several pencils ordered,especially since that was an important part of my gifts.I was also pleased with the neat little solid holders for the refills which can be easily slipped into the presentation boxes. K.J.”

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Posted 2 years ago

Good morning Kay, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Pencil in Stainless Steel with Chrome Trim. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Executive Pens were great! High end product, very impressed! The birthday recipient absolutely loved his gift. Delivery was hindered, through no fault of the company, but their communication with myself & the delivery company, & action taken, was was really appreciated. Thank you to everyone on the team!”

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Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen in Stainless Steel with Gold Trim. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Quality pens and excellent customer service. All products arrived on time and efficiently.”

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Posted 2 years ago

Good morning Suraj, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Quick and easy process.”

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Posted 2 years ago

Good morning Ore, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“The pen and cartridges arrived safely and quickly. The pen was a gift for my mother who was very pleased with it.”

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Posted 2 years ago

Good morning Diane, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Safari Pink Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Great range of products, good prices and great service. Fast delivery too.”

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Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Kaweco AL Sport Fountain Pen in Deep Red. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“Very happy with the pen. It was a gift for someone. Arrived in good time and looked good with engraving.”

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Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Dark Espresso Chrome Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I bought this pen for my 10-year-old Grandson, he is thrilled with it, the ordering was simple, the engraving was quickly chosen, and service was very quick, received within a few days excellent service.”

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Posted 2 years ago

Good morning Mary, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“I phoned for some advice on a refill a man was very helpful. I will be back for top quality pens with engraving”

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Posted 2 years ago

Good morning Jonathan, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Single Parker Medium Quink Rollerball Pen Refill in Black. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“great service as usual - even when it was a short notice order”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

“We placed a large order of engraved parker pens. Great customer service throughout the order process, including being happy to amend the order when needed. Order arrived ahead of time and the finish of the engraving was of high quality.”

Executive Pens Direct 5 star review on 20th September 2022

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Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Rollerball Pens. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,463 reviews