Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,417 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent and very prompt service. Simple to use website and very fast receipt of my order. Put bigger organisations to shame on customer service and turnaround.”

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Posted 4 years ago

“I was very happy with the pen I bought as a gift and so was the recipient. The engraving was lovely. The pen arrived in super fast time amazing service”

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Posted 4 years ago

“Excellent service. I’ve ordered Waterman pen with personalised engraving. Order arrived quickly and it was beautifully wrapped. Highly recommended”

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Posted 4 years ago

“I have ordered 3 pens, 2 being birthday presents for my children. The product is good (parker pens) and the customer service was excellent and the receipt of the product was super fast. I just don't rate it a 5 because the engraving was not neat as others I have done in the past. Overall, I totally recommend Executive Pens.”

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Posted 4 years ago

Hello Cristina, Thank you for your order and review. We are glad to hear your order arrived so promptly and that you were happy with the customer service provided by our team. However, I'm sorry to hear that the engraving was not up to the standard you have experienced previously. Our team take great care when engraving items and sometimes finishes do vary from pen to pen and depending on the material of the pen different machienery is used. If you would like to discuss this further, offer some tips or send us any pictures so we can take a look at the difference between the two we would be more than happy to investigate this further. Kind Regards, Emily

Posted 4 years ago

“Excellent product and service. Thanks!”

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Posted 4 years ago

“My beautifully packaged pens arrived the day after my order. Much quicker than orginally stated. Lovely pens.”

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Posted 4 years ago

“I was delighted with my order. Thank you.”

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Posted 4 years ago

“Fast delivery and product as promised”

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Posted 4 years ago

“Great Parker pencil and great service, will definitely use again”

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Posted 4 years ago

“The pen was competitively priced, very well packaged and arrived much earlier than expected. The engraving was spot on. I can see why Executive Pens do not have any negative reviews and I shall use them again.”

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Posted 4 years ago

“Great easily wipes clean off her table , hands & face. Not removed properly from her vinyl floor mat yet after she coloured that in”

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Posted 4 years ago

“The Waterman refill arrived the next morning. Amazing! The neat package included a gramme of the sort of sweets which account for the appalling overweight of British children! Depressing!”

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Posted 4 years ago

“Excellent service and delivery. Item was exactly what I wanted and the recipient was very pleased. Thank you so much.”

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Posted 4 years ago

“Pen is perfect, just what I was looking for and writes very well. Delivery very quick.”

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Posted 4 years ago

“Prompt service, Good quality item which when it arrived, was well packaged to prevent damage”

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Posted 4 years ago

“Very happy with my pen thanks”

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Posted 4 years ago

“My order was despatched promptly and came with a sweet treat”

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Posted 4 years ago

“Ordered a pack of pens - great price, fast delivery and included a personalised thank you note and small gift! Excellent service will definitely shop here again!”

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Posted 4 years ago

“My Sheaffer pen, bought as a set with a pencil in the '60's, stopped filling for a second time, so contacted EPD who had a look at the problem. They reported a number of reasons could be the problem. I gave permission for them to do whatever was required to make a favourite pen use able once more and the pen was returned in a few days.”

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Posted 4 years ago

“Everything good thank you.”

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Posted 4 years ago

Executive Pens Direct is rated 4.9 based on 3,417 reviews