Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,620 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EPD provided a totally good online service for me. Not only providing items I was unable to obtain anywhere else, but also genuinely appreciative of my business. Recommended.”

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Posted 5 years ago

“Excellent prompt service”

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Posted 5 years ago

“Very please, bought for my daughter who recently qualified as a Doctor. The Parker Pen (IM Dark Espresso Chrome Trim) felt like a quality product and the engraving look perfect. It’s was Ordered and Delivered within week even during the corona lockdown so very pleased.👍”

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Posted 5 years ago

“ordered 2 pen refills which arrived promptly together with a note of thanks for the order and a small bag of Haribo sweets which was a nice touch. Would not hesitate to use again.”

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Posted 5 years ago

“Great communication, quick delivery. Thank you Abby for dealing with my enquiries... you went the extra mile!”

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Posted 5 years ago

“Excellent prompt service.”

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Posted 5 years ago

“My pens are absolutely stunning and looking forward to giving them to my client base. Great quality, prompt delivery and great service.”

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Posted 5 years ago

“Excellent product and service! Very pleased with the engraving!”

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Posted 5 years ago

“Excellent product and service! Very pleased with the engraving!”

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Posted 5 years ago

“I ordered some ink cartridges for some Rotring Rapidograph pens, and they arrived quickly within a day or two, along with a very nice note thanking me for my custom. I would certainly recommend them.”

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Posted 5 years ago

“Brilliant quality of items purchased, love the neat job of the embossing done on my journals. Customer service was brilliant as I requested a last minute change and they sorted without an issue and delivered on time aswell. Thank you”

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Posted 5 years ago

“I ordered 2 refills for my beautiful Tiffany pen (can't afford the refills from there) and they were delivered in a timely manner, well packaged and came with a note and very thoughtful gift of sweets. So sweet. Many thanks, will definitely use you in future if I need anything else.”

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Posted 5 years ago

“The lady who helped me was very helpful and professional, couldn’t fault them at all. Thank you,”

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Posted 5 years ago

“Order came quickly and as requested. Pen refill fits better than the manufacturer's original! Seriously! And it's FAR less expensive... If I have the need, I would definitely buy again from Executive Pens Direct.”

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Posted 5 years ago

“Good product and looks great and speedy delivery, thanks.”

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Posted 5 years ago

“Excellent service. Competent ,pleasant and helpful staff member to whom I spoke.”

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Posted 5 years ago

“This is a very good service, you get what you pay for which is great. I had an issue with my order not being gift-wrapped as ordered, but when I drew your attention to it it was sorted out.”

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Posted 5 years ago

HI Thanks for leaving us a great review. Quick apologies again for missing the giftwrap, but glad we were able to rectify the situation for us. Have a brilliant weekend. Kind regards Andrew

Posted 5 years ago

“Prompt and efficient customer service. Never used you before but wouldn't hesitate to do so again.”

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Posted 5 years ago

Hi Mags, Thanks for taking the time to leave us a great review. I am glad you liked our service. During these tough times, we are trying our best to go the extra mile to make our customers happy. It would be great to hear from you again in future. Have a great weekend. Stay safe. Kind regards Abby

Posted 5 years ago

“Great product, received quickly and with some nice touches including a 'thank you' note from them.”

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Posted 5 years ago

“Excellent customer service, excellent pens and excellent engraving service! Overall highly recommend and will use again!”

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Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,620 reviews