Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived on time in excellent condition!”

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Posted 2 years ago

“Very quick service. Very happy with the product.”

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Posted 2 years ago

“I’m delighted with my new pen case…very high quality and very good price!!! Would recommend Pens Direct to anybody wanting to buy a pen or pen case…”

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Posted 2 years ago

Good morning Sharon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Faux Leather Pen Case. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Fast efficient service and a great product as well...”

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Posted 2 years ago

“I bought a Parker pen and refill as a gift for my sisters 40th birthday and she loved it. It arrived really quickly and was well packaged; Very happy with my purchase! :)”

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Posted 2 years ago

Good morning Hannah, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Matte Rose Gold Ballpoint Pen and that your sister loved her present. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Good service. Got what I ordered. Timely. Happy days. Thank you”

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Posted 2 years ago

“Thank you. Quite pleased”

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Posted 2 years ago

“Product (pencil leads) and service excellent”

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Posted 2 years ago

Good morning Dave, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your pencil leads. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Great service and very happy with cartridges.”

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Posted 2 years ago

“The ordering and delivery process was very easy and efficient, and my items arrived quickly. Unfortunately, there was a problem with one of the items (some ink), but the return and refund were dealt with in a very friendly way without any difficulties and I received my refund promptly.”

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Posted 2 years ago

“Very quick delivery, and quality pen.”

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Posted 2 years ago

“Great service from Executive Pens, prompt postage and lovely pens. Thank you.”

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Posted 2 years ago

“Very easy to make the order and very quick delivery, even with the postal strikes. Thank you so much for the great Customer Service, will order again.”

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Posted 2 years ago

Hi Christine, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Pen Set and that we managed to get your order to you in a timely fashion. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“I like to have different coloured ink for my fountain pens rather than the usual black or blue and Executive Pens Direct has lots of choice, red, green, purple, brown, turquoise and fast delivery too”

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Posted 2 years ago

Good afternoon Joe, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with our range of different ink. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Very fast delivery and well packaged perfect thank you”

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Posted 2 years ago

“Fast efficient service, for a gift to my two grandchildren of Faber Castell painting pencils, at a competitive price. Thank you.”

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Posted 2 years ago

“Outstanding service! Couldn’t recommend more! Would definitely use again :)”

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Posted 2 years ago

“I don't often respond to requests to post reviews from suppliers of goods I have ordered online as I expect them to do what they are being paid to do! However in this case I felt this company deserves the highest praise for not only supplying the goods I have been struggling to find but have provided a service 2nd to none - should you take advantage of their service they may possibly include a little extra welcome surprise. Many thanks to Executive Pens Direct for bringing a welcome smile in today's difficult times.”

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Posted 2 years ago

Hi Kenneth, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cartridges and our service. Thank you again for such a lovely review, you brought a welcome smile to our faces also! Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 2 years ago

“Can not fault customer service! My parcel got lost however the customer service is second to none, replying quickly and sorting out any issues straight away. Will purchase from the company again in future. Recommend”

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Posted 2 years ago

“Minor inconvenience and order returned but their customer service Is A+ Quick to manage deliveries and return. I will come back to by to them”

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Posted 2 years ago

Executive Pens Direct is rated 4.9 based on 3,452 reviews