Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,424 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,424 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service excellent product..”

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Posted 5 years ago

“The service you provide makes me believe in Magic.”

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Posted 5 years ago

“It is a decent pen. I wish I was given the opportunity to decide what color ink, but it is easily replaceable at a small cost. I just wish it felt more premium. Feels like plastic masquerading as metal. There's little weight to it and it's rather short. I guess it is just me wanting to weird a sword and statement pen.”

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Posted 5 years ago

“I was delighted with the gel pen I ordered and received very quickly. Executive Pens are a lovely friendly company to deal with and I would highly recommend. I will definitely order again.”

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Posted 5 years ago

“I actually emailed them direct complimenting them on an excellent service.”

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Posted 5 years ago

“My order came very quickly, which I really appreciated, given the current circumstances.”

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Posted 5 years ago

“My wife made a 1970 rolled gold fountain pen a gift for our Golden wedding anniversary. It arrived in a wooden case and I was very pleased with it. Writes nicely. Is a while since I have used a proper pen. Good company”

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Posted 5 years ago

“Beautiful bullet diary with free embossing. Arrived later but this is expected in current situation. Very happy and would definitely use Executive Pens Direct again.”

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Posted 5 years ago

“I knew exactly what I was looking for and couldn't find it anywhere else. The excellent selection offered by Executive Pens made it quick and easy to find exactly what I was looking for. The service was outstanding and the delivery time was alot faster than expected. There was a personal note and gift thrown in to boot! I won't be going anywhere else from now on. The Pens themselves were presented beautifully and are the quality I'd expect from a leading brand. The options to engrave or personalize were clear and surprising cheap! I'll definitely be shopping here again and again.”

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Posted 5 years ago

Hi Rory Thank you for your wonderful review. Although we are running with minimal staff at the moment due to the current situation with Covid-19, we are trying our best to still offer that personal service which our customers have grown to love. I am really pleased to hear you found our service and product offering outstanding. The Parker Urban pens which you ordered are great looking pens, they are well balanced and write fantastic, as we have come to expect from Parker. It is also great to hear the package arrived quickly for you. We sincerely thank Royal Mail for continuing to operate to their best given the circumstances. If you need anything else just let us know. Have a great weekend. Kind regards Abby

Posted 5 years ago

“I have ordered 3 pens for presents. I have one myself and find it writes very smoothly. Very quick delivery service”

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Posted 5 years ago

Hi Thanks for your great feedback. We are pleased to hear you like the pens. If you need anything else just drop us a message. Kind regards Abby

Posted 5 years ago

“Very efficient and polite the way they conduct their business would buy again from them.”

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Posted 5 years ago

Hi Elsie We're please to hear you like our service. Have fun with your new pen set. Kind regards Abby

Posted 5 years ago

“Pen arrived on time and was well packaged. It looked good but as it was bought as a gift I m unable to comment further”

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Posted 5 years ago

HI Thank you for taking the time to leave us a positive review. I am sure the recipient will love the pen set. Have a great day. Kind regards Abby Exec Pens Team

Posted 5 years ago

“Excellent service. Advice given to the repair of my Sheaffer pens. Spares ordered and promptly received and fitted.”

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Posted 5 years ago

Hi I am pleased to hear the piston converter helped to fix your old pen and you managed to get it working again. If you need any more help just let us know. We are always happy to help and give advice if we can. Kind regards Abby

Posted 5 years ago

“Have used many times. Reliable, efficient service on every occasion.”

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Posted 5 years ago

Hi Paul Great to hear you enjoyed your new Diamine ink set. They look amazing. If you need any more help in future please just drop us a message. Kind regards Abby

Posted 5 years ago

“Pen received in the delivery time stated. Ordered as I have severe arthritis, I find this pen very comfortable to use and easy to hold. Others can actually read what I write now”

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Posted 5 years ago

Hi Terry Thanks for leaving us feedback. I am happy to hear the new pen you chose helps you with your writing. Sometimes it helps to try out different sizes of pen to find the most comfortable fit for your hand. It can make a surprising difference. Have a great day, Kind regards Abby

Posted 5 years ago

“I am delighted with my pen. I like the look and feel of it and can't think,why I put up with my old pen (not a Waterman) for so long The only comment I have is that I asked for extra cartridges and they are smaller than the one you supplied with the pen. Can you clarify this please Thank you”

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Posted 5 years ago

Hi Janice Thank you for taking the time to leave us a review. With regards to the refill, we offer both large and mini refills and both fit your waterman fountain pen. Waterman make both sizes and offer slightly different colour options. In the large they have the black and blue, in the mini cartridges, they have a wider selection, including black, blue, green, pink, turquoise, and red. We offer both the larger and smaller, but to give more flexibility and colour choice to our customers, on the product page we show the short refills first. Thank you for giving your thoughts, it will help us to think about how we offer both sizes of refill on the product page. I hope this helps. If you need anything else just let me know. Kind regards Abby

Posted 5 years ago

“Purchased Derwent Metallic Pencils gift set as a treat during Lockdown. They arrived very quickly and we're well packaged. So pleased and wouldn't hesitate to use Executive Pens Direct again 😀”

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Posted 5 years ago

Hi Tracey I hope you enjoy using your Derwent pencils. We love them and are one of our favorite brands. Most of us have used them at some point in our lives and they never fail to cheer us up. Have a great weekend, despite the lockdown and stay safe. Kind regards Abby

Posted 5 years ago

“Slight, understandable hiccup in availability of one of the items. Prompt delivery of the rest. Very pleasant unexpected gift for the ‘inconvenience’ and the promise of a discount off the next order. Very good service.”

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Posted 5 years ago

Hi Alan Thanks for the great review. Apologies again for the slight issue with one of your items. The covid-19 lockdown is starting to impact supply chains and we are seeing a few delays from our suppliers upon restocking the items. Thank you for your understanding with this. We look forward to seeing you again upon your next purchase. Enjoy the rest of your day. Kind regards Abby

Posted 5 years ago

“Fantastic and fast service, fantastic product and fantastic communication. Would highly recommend”

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Posted 5 years ago

“I bought a fountain pen from executive pens direct recently and I must say the experience was very good. I even managed to use a 20% discount code too. Ordering was simple and quick and delivery even during lockdown was fast.”

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Posted 5 years ago

Executive Pens Direct is rated 4.9 based on 3,424 reviews