Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,621 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very cheap looking pen. Box is cheap too. Writing not very promanant. Won't be giving as present as looks like I bought from the £1 shop”

Helpful Report

Posted 6 years ago

Hi Katy I am very sorry that you are not completely satisfied with your pen set. We offer a range of different pens in varying price brackets in order to give our customers an extensive choice based on their requirements. I can see you purchased one of the cheaper ranges, which are of course very popular due to the price. We do want every customer to be thrilled with their purchase so we are happy to provide either a full refund of the pen or we would also love to help you choose a different pen which you could exchange this for. Please drop us a direct email and we will be happy to assist you with this. We will always try our very best to help our customers to find their perfect pen. Kind regards Andrew

Posted 6 years ago

“Delighted with response , handwriting still appalling but I can't blame the pens for that . The gift Haribo were also excellent .”

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Posted 6 years ago

“Excellent site, easy to navigate, super fast delivery. Good quality item”

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Posted 6 years ago

“Arrived really and with a bag of sweets thank you! Really good price and offered engraving. Would definitely use again.”

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Posted 6 years ago

“Lovely pens perfect presents, and personalized for that extra special touch! Thank you.”

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Posted 6 years ago

“Superb customer service - faultless and seamless. Other online companies should study this model and attempt to emulate it. The best I have ever experienced and I complain a great deal when things go wrong.”

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Posted 6 years ago

“I hoped to purchase a beautiful and stylish rollerball pen for a beautiful, stylish lady . My hope has been fulfilled and I know that my wife will be delighted when she opens this present on Christmas Day. Thank You”

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Posted 6 years ago

“Great pen quick delivery clear and accurate engraving. Thank you”

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Posted 6 years ago

“Whilst my order was small, Parker ink and pen innards-, both supplied quickly and in good condition , at modest price”

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Posted 6 years ago

“As ordered. Good delivery and exactly as requested. Would order again, very pleased.”

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Posted 6 years ago

“Was very pleased with the order and delivery of this product. Also when I asked a question the response time was very quick, would definitely recommend to others”

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Posted 6 years ago

“Have bought a few personalised Parkers from Executive Pens Direct and they’ve always arrived amazingly quickly! Positive experience each time so keep coming back!”

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Posted 6 years ago

“This is a Christmas gift so at present it is still wrapped till the 25th Regards Mb white”

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Posted 6 years ago

“Personalised note to customers are heartwarming. Received products earlier than expected. Perfect accurate engraving on my orders.”

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Posted 6 years ago

“Excellent articles and great delivery.”

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Posted 6 years ago

“A really beautiful pen and lovely engraving too,delivery was really fast and the misses loves her new Parker pen,thanks all 🙂”

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Posted 6 years ago

“Thank you very much for the prompt delivery of the beautiful Parker pen set we ordered.”

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Posted 6 years ago

“Lovely product at good price Delivery exceptional. Well satisfied. Haribo sweets nice thought thanks”

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Posted 6 years ago

“Good service. Fast delivery.”

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Posted 6 years ago

“Great notepad with excellent emobssed finish, delivered really quickly, recipient was really happy with it! Bought as a last minute secret santa gift and I am so glad because it was a great price, came quick and looked awesome. Thank you!”

Helpful Report

Posted 6 years ago

Executive Pens Direct is rated 4.9 based on 3,621 reviews