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evolveclothing.com Reviews

4.6 Rating 2,116 Reviews
89 %
of reviewers recommend evolveclothing.com
Company Reviews Product Reviews
1
 Metrics Info
4.6
Based on 2,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Read evolveclothing.com Reviews
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Veronique
Verified Buyer
“Good product!!!🤩”
evolveclothing.com 5 star review on 10th January 2023
Helpful Report
Sinead
Verified Buyer
“Fast delivery and happy with the purchase. Excellent quality of clothes. Customer service was very professional.”
Helpful Report
Chris
Verified Buyer
“V happy with purchase and delivery very fast”
Helpful Report
Anonymous
Verified Buyer
“Next day delivery was fantastic. Quality if clothing on point.”
Helpful Report
Alan
Verified Buyer
“Really quick delivery despite the Christmas rush!! As promised, the product was delivered next day. Highly recommended.”
Helpful Report
Kari
Verified Buyer
“Purchased a jacket on 18th December with an understanding that it was close to Christmas so it may take a little longer than normal to get to me. 21 days later and the tracking still says that it is sitting in the United Kingdom - cleared and waiting international departure since Dec 31st. This is a totally unacceptable delay for this day and age when I received an item from a rival UK company within 10 days. Evolve need to reassess their distribution channels if they want a higher rank than 1 out of 5.”
Helpful Report
Hi Kari, Thank you for taking the time to leave us a review. I am so sorry to hear there has been a delay regarding the delivery of your order. Unfortunately, I can confirm the delay was due to ongoing Royal Mail strikes that have caused a significant delay at the Royal Mail sorting depot. I can see based on your order tracking number that your order has since been delivered to you. Please accept our sincere apologies for any inconvenience caused. If you have any questions or concerns please don't hesitate to reach out to us via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Michael
Verified Buyer
“Quality not in the clothing”
Helpful Report
Hi Michael, Thank you for taking the time to leave us a review. I am so sorry to hear you were unhappy with the quality of the item you ordered. You are of course fully entitled to return the item back to us for a refund. If you have any questions or concerns please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Marian
Verified Buyer
“Excellent choice, service and super fast delivery”
Helpful Report
Anonymous
Verified Buyer
“Still haven’t received item and company claims to have shipped it on 12/20. Reached out to customer service and they offered no help on the situation, basically telling me it is out of their hands since the item is with postal. I will not be shopping with Evolve again.”
Helpful Report
Hi there, Thank you for taking the time to leave us a review. I am so sorry to hear there has been a delay regarding the delivery of your order. Unfortunately, I can confirm the delay was due to ongoing Royal Mail strikes that have caused a significant delay at the Royal Mail sorting depot. I can see based on your order tracking number that your order has since been delivered to you. Please accept our sincere apologies for any inconvenience caused. If you have any questions or concerns please don't hesitate to reach out to us via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Lucia
Verified Buyer
“Excellent experience. Goods arrived on time. Delighted with purchase. Highly recommended.”
Helpful Report
Siobhan
Verified Buyer
“Ordered at 4pm on a Monday and received Wednesday afternoon the week coming up to Christmas Eve. Excellent service considering time of the year.”
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Joanna
Verified Buyer
“Very good item and fast delivery. Highly recommended.”
Helpful Report
Sinead
Verified Buyer
“Speedy delivery with update info provided. Lovely product”
Helpful Report
Kenia
Verified Buyer
“The delivery was so quick even though it was just before Xmas. The item was for a present and it was the perfect fit. Thanks again!”
Helpful Report
Lisa
Verified Buyer
“Lovely products, as described. Easy to order and delivered promptly. Would definitely use this company again.”
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Sarah
Verified Buyer
“Ordered a Christmas present and still hasn’t arrived. No response to my emails or fb messages! Not happy what a waste of money”
Helpful Report
Hi Sarah, Thank you for taking the time to leave us a review. I am so sorry to hear you did not receive your order. Unfortunately, due to ongoing Royal Mail strikes a significant delay at the Royal Mail sorting depot has occurred. I can see based on your order tracking number that your order has since been delivered to you. You are of course fully entitled to return the item back to us for a refund. Please accept our sincere apologies for any inconvenience caused. If you have any questions or concerns please don't hesitate to reach out to us via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Steven
Verified Buyer
“Love the Jacket, just unfortunate that there was a postal strike at the time but was kept prompted with everything”
Helpful Report
Claire
Verified Buyer
“Great selection of good quality clothes to choose from. Quick delivery. Always an easy quick process.”
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Graham
Verified Buyer
“Excellent products and service,what’s not to like ?”
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Melanie
Verified Buyer
“Particularly good service, very happy.”
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evolveclothing.com is rated 4.6 based on 2,116 reviews
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