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evolveclothing.com Reviews

4.6 Rating 1,968 Reviews
88 %
of reviewers recommend evolveclothing.com
Company Reviews Metrics Info
4.6
Based on 1,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Margaret
Verified Buyer
“I’m sure it is worthwhile ordering but Evolve had an item online which wasn’t available. They did however return my money within 24 hrs so all good.”
Helpful Report
Denise G
Verified Buyer
“Very good service always”
Helpful Report
RICHARD
Verified Buyer
“Prompt and helpful,many thanks”
Helpful Report
Bernard
Verified Buyer
“Bought a shirt advertised as large. Didn't state that it was slim fit. No use to me.”
Helpful Report
Hi Bernard, Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with the shirt you purchased. In the product description of the item you purchased it states: "Fit: Slim" You are of course fully entitled to return the item back to us for a refund. If you have any questions or concerns please don't hesitate to get in touch with us via email: Shopping@evolveclothing.com Thank you, Evolve Customer Service
Rita
Verified Buyer
“Good service arrived quick and the dress is spot on very happy about style, quality and colour...”
Helpful Report
Fiona
Verified Buyer
“Ordered a voucher online & it arrived 24 hours later. Great service”
Helpful Report
Anonymous
Verified Buyer
“Great service. Quick delivery and great prices!”
Helpful Report
Dominique
Verified Buyer
“If I could give 10 stars I would. Quality good price good less than 48 hours delivery and the things I needed to return was refunded very quickly. Outstanding service in my case.”
Helpful Report
Anonymous
Verified Buyer
“Very poor! I placed an order and was emailed later on the following day to inform me they didn’t have the item I’d ordered.”
Helpful Report
Hi there, Thank you for taking the time to leave us a review. We're very sorry for any inconvenience caused. Your order has been fully refunded. If you would like to get in touch with any questions or concerns, please send us an email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Thomas
Verified Buyer
“Got suits for our wedding at evolve and the service was great the lads fitted us out and had everything ready to go on time. The suits Where well priced and the staff was experienced. Thanks lads.”
Helpful Report
George R
Verified Reviewer
“1st time customer and didn't apply 10% discount, I contacted evolve and discount refunded to me within 15 minutes , Very impressed Well done evolve”
Helpful Report
Marie
Verified Buyer
“What a super shopping experience from Evolve. My dress arrived within 36 hours and only because the colour didn’t suit me - my refund was within 48 hours. Absolutely will continue to shop with Evolve.”
Helpful Report
Mairead
Verified Buyer
“Very quick and efficient delivery”
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Audrey
Verified Buyer
“Haven't got a problem it was my first time shopping”
Helpful Report
Margaret
Verified Buyer
“Good service”
Helpful Report
Linda
Verified Buyer
“Ordered my dress and got it the next day great service altogether”
Helpful Report
Owen M
Verified Reviewer
“Friendly helpful customer service (even when it was my fault for not checking my spam folder), great quality clothing at a decent price. Perfect.”
Helpful Report
Ashley
Verified Buyer
“Good choice of items. T-shirt I ordered though did not arrive in time before I went away which is dissapointing.”
Helpful Report
Hi Ashley, Thank you for taking the time to leave us a review. We are very sorry to hear you did not receive your item in time. Unfortunately, this was due to delays with the Royal Mail depot experiencing high volumes of packages during the Bank Holiday weekend. As an apology for any inconvenience caused, a refund for the cost of postage has been issued to you. Please accept our sincere apologies. Thank you, Evolve Customer Service
Conor
Verified Buyer
“Very disappointing experience and won't be using them again!”
Helpful Report
Hi Conor, Thank you for taking the time to leave us a review. I am so sorry to hear you were disappointed with your shopping experience with us. I have reached out to you via email for further clarification as to what the issue was. We always strive to provide the best customer experience and we are very sorry this was not your experience. Thank you, Evolve Customer Service
Lubomir
Verified Buyer
“I still don't have the goods.”
Helpful Report
Hi Lubomir, Thank you for taking the time to leave us a review. I am very sorry to hear you have not received your order. I have looked into this for you and can see based on your tracking information that your order is due for delivery today (01/06/2022). If you have any questions or concerns please get in touch via email at: Shopping@evolveclothing.com Thank you, Evolve Customer Service
evolveclothing.com is rated 4.6 based on 1,968 reviews
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