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evolveclothing.com Reviews

4.6 Rating 2,116 Reviews
89 %
of reviewers recommend evolveclothing.com
4.6
Based on 2,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
“I ordered something November 23rd & as of today, December 13th I still haven’t received it so I think your company sucks.”
Helpful Report
Hi Teresa, Thank you for taking the time to leave us a review. I am so sorry to hear your parcel has not been delivered to you at this time. Unfortunately, the delay is due to the ongoing Royal Mail strikes which are causing a significant backlog at the Royal Mail sorting depot. Your parcel was dispatched to Royal Mail on the 24th of November and is currently on its way to you. If you have any questions or concerns please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
“Excellent service. Delivery was fast and communication was perfect.”
Helpful Report
“Never got my order or any information on where it is”
Helpful Report
Hi Nikita, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your order at this time. I have investigated this for you and it appears your parcel has been lost in transit by our delivery courier DPD. I have arranged for a replacement to be dispatched to you immediately. I have also reached out to you via email to provide you with your new tracking information. Please accept our sincere apologies for any inconvenience caused. Thank you, Evolve Customer Service
“Ware kommt seit über 3 Wochen nicht an!!! Letztes Versprechen die Ware kommt am 8.12.22 aber bis heute immer noch nix gekommen. Jetzt werde ich das Geld zurück fordern. Bin sehr enttäuscht. Es ist eine Winterjacke die ich die ich jetzt brauche und nicht irgend wann…..”
Helpful Report
Hallo Waldemar, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Es tut mir leid zu hören, dass Ihr Paket zu diesem Zeitpunkt nicht bei Ihnen zugestellt wurde. Anhand Ihrer Sendungsverfolgungsnummer kann ich bestätigen, dass Ihre Bestellung am 8. Dezember geliefert werden soll. Wenn Sie Fragen oder Bedenken haben, wenden Sie sich bitte per E-Mail an: shopping@evolveclothing.com Vielen Dank, Kundendienst
“Hello, my order has not arrived. Allegedly a delivery attempt with a note left as the package comes, also not there. Please help and my order.”
Helpful Report
Hi Annika, Thank you for taking the time to leave us a review. I am sorry to hear your parcel could not be delivered to you. I have reached out to our delivery courier to provide more information regarding rearranging delivery. I have sent you an email with an update. Thank you, Evolve Customer Service
“Didn’t get my order as it was cancelled”
Helpful Report
Hi there, Thank you for taking the time to leave us a review. We're very sorry for any inconvenience caused. Your order has been fully refunded. If you would like to get in touch with any questions or concerns, please send us an email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
“Thank you for quick delivery”
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“Great value for money, great staff. Lovely experience”
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“Very friendly an helply service”
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“Easy to use”
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“Lovely online shop next day delivery..I'm happy for my hat..thanks”
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“Very helpful!”
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“Excellent website, easy to order and could collect the next day.”
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“Although I had to return my purchase, full marks to Evolve for customer service for a smooth return. Highly recommended.”
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“Very fast and efficient”
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“Hassle free”
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“Fast and reliable service happy wit my product and I am going to buy off the website again”
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“Not a bother everything was perfect.”
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“Super fast shipping, excellent.”
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“Thank you so much for the great service you provide & very fast delivery. I will be shopping online again.”
Helpful Report
evolveclothing.com is rated 4.6 based on 2,116 reviews