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evolveclothing.com Reviews

4.6 Rating 2,036 Reviews
89 %
of reviewers recommend evolveclothing.com
Company Reviews Product Reviews
1
 Metrics Info
4.6
Based on 2,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Richard
Verified Buyer
“First time dealing with Evolve with online purchases and I'm very impressed with speed of delivery . One issue on sizing on one piece of clothing out of four pieces . One phone call and it was rectified and delivered within 2 days . I'll definitely be shopping again with them as the quality of clothing is spot on ...”
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Shirley
Verified Buyer
“Excellent service. Very quick delivery and although I had to return an item, there was no issue with refund. Will shop here again.”
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Anonymous
Verified Buyer
“Very happy with the correct and quick delivery.”
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Andrew
Verified Buyer
“Very quick delivery from when ordered”
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Craig
Verified Buyer
“Received wrong package”
Helpful Report
Hi Craig, Thank you for taking the time to leave us a review! This has now been resolved and your order has been delivered to you. Please accept our sincere apologies for any inconvenience caused. Thank you, Evolve Customer Service
Aidan
Verified Buyer
“Excellent service and speedy delivery. Ordered on a Tuesday and received on Wednesday. Shirt I ordered was as advertised. Will definitely use Evolve Clothing again.”
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Paul
Verified Buyer
“I got a great pair of shoes ordered and delivered within 3 days.. Great Service..”
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Sebastian
Verified Buyer
“I never received my order :-(”
Helpful Report
Hi Sebastian, Thank you for taking the time to leave us a review. I am sorry to hear you have not received your order at this time. I can see based on your tracking information that your parcel is currently out for delivery and the estimated delivery date is the 15th of September. I have reached out to you via email with more information. Thank you, Evolve Customer Service
Enis
Verified Buyer
“At the moment I am still waiting for my purchase because the post office has sent it back. And you have never kept me informed about it at all. I only received an email telling me when I bought it. I expected a little more info coming from you”
Helpful Report
Hi Enis, Thank you for taking the time to leave us a review. I am very sorry to hear your parcel is due to be sent back to us. I have investigated this further for you and it appears the address you entered when placing your order was not complete therefore Royal Mail could not locate your address. I can also confirm a shipment confirmation email was sent to your email address. This may have been sent to your spam folder mistakenly by your email provider. I have reached out to you via email so I will be able to assist you further. Thank you, Evolve Customer Service
Andrew
Verified Buyer
“Quality t shirt ,love it,very quick delivery”
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Philip O
Verified Reviewer
“I had arranged to buy suits for myself and four groomsmen at a menswear shop in Derry which fell through around 10 days prior to the wedding. Jack and JP couldn't have been more helpful in trying to get us fixed up at the last minute and with their help we got well sorted. Really appreciate your help lads”
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Denis
Verified Buyer
“Prompt efficient service, excellent delivery time, And good quality”
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Vicente
Verified Buyer
“Great service !!”
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Janette
Verified Buyer
“Great company by far.. Cheaper than anywhere else quick delivery amd great quality”
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Mary
Verified Buyer
“Ordered e voucher online & received it no hassle..very good service..ill will buy again👍”
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Catherine
Verified Buyer
“Fantastic service. So efficient and reliable.”
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Neil
Verified Buyer
“Great service”
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Oliver
Verified Buyer
“Not impressed with the on line service”
Helpful Report
Hi Oliver, Thank you for taking the time to leave us a review. I am very sorry to hear you were not happy with our service. I have reached out to you via email for clarification as to what the issue was so we can get this resolved for you as soon as possible. Thank you, Evolve Customer Service
Philip
Verified Buyer
“5 stars. Great range of suits and clothes. Staff were amazing. So friendly and helpfull with everything, they would go out of their way to help.”
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Nathan
Verified Buyer
“Amazing experience. I purchased a Carhartt WIP DETROIT jacket. It arrived within a week from UK to Australia!! 5 star service”
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evolveclothing.com is rated 4.6 based on 2,036 reviews
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