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evolveclothing.com Reviews

4.6 Rating 2,036 Reviews
89 %
of reviewers recommend evolveclothing.com
Company Reviews Product Reviews
1
 Metrics Info
4.6
Based on 2,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Teresa
Verified Buyer
“I ordered something November 23rd & as of today, December 13th I still haven’t received it so I think your company sucks.”
Helpful Report
Hi Teresa, Thank you for taking the time to leave us a review. I am so sorry to hear your parcel has not been delivered to you at this time. Unfortunately, the delay is due to the ongoing Royal Mail strikes which are causing a significant backlog at the Royal Mail sorting depot. Your parcel was dispatched to Royal Mail on the 24th of November and is currently on its way to you. If you have any questions or concerns please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Anonymous
Verified Buyer
“Excellent service. Delivery was fast and communication was perfect.”
Helpful Report
Nikita
Verified Buyer
“Never got my order or any information on where it is”
Helpful Report
Hi Nikita, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your order at this time. I have investigated this for you and it appears your parcel has been lost in transit by our delivery courier DPD. I have arranged for a replacement to be dispatched to you immediately. I have also reached out to you via email to provide you with your new tracking information. Please accept our sincere apologies for any inconvenience caused. Thank you, Evolve Customer Service
Waldemar
Verified Buyer
“Ware kommt seit über 3 Wochen nicht an!!! Letztes Versprechen die Ware kommt am 8.12.22 aber bis heute immer noch nix gekommen. Jetzt werde ich das Geld zurück fordern. Bin sehr enttäuscht. Es ist eine Winterjacke die ich die ich jetzt brauche und nicht irgend wann…..”
Helpful Report
Hallo Waldemar, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Es tut mir leid zu hören, dass Ihr Paket zu diesem Zeitpunkt nicht bei Ihnen zugestellt wurde. Anhand Ihrer Sendungsverfolgungsnummer kann ich bestätigen, dass Ihre Bestellung am 8. Dezember geliefert werden soll. Wenn Sie Fragen oder Bedenken haben, wenden Sie sich bitte per E-Mail an: shopping@evolveclothing.com Vielen Dank, Kundendienst
Annika
Verified Buyer
“Hello, my order has not arrived. Allegedly a delivery attempt with a note left as the package comes, also not there. Please help and my order.”
Helpful Report
Hi Annika, Thank you for taking the time to leave us a review. I am sorry to hear your parcel could not be delivered to you. I have reached out to our delivery courier to provide more information regarding rearranging delivery. I have sent you an email with an update. Thank you, Evolve Customer Service
Anonymous
Verified Buyer
“Didn’t get my order as it was cancelled”
Helpful Report
Hi there, Thank you for taking the time to leave us a review. We're very sorry for any inconvenience caused. Your order has been fully refunded. If you would like to get in touch with any questions or concerns, please send us an email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
Svitlana
Verified Buyer
“Thank you for quick delivery”
Helpful Report
Grace B
Verified Buyer
“Great value for money, great staff. Lovely experience”
Helpful Report
Pj
Verified Buyer
“Very friendly an helply service”
Helpful Report
Anonymous
Unverified Reviewer
“Easy to use”
Helpful Report
Inga
Verified Buyer
“Lovely online shop next day delivery..I'm happy for my hat..thanks”
Helpful Report
Mary
Verified Buyer
“Very helpful!”
Helpful Report
Anonymous
Verified Buyer
“Excellent website, easy to order and could collect the next day.”
Helpful Report
Maria
Verified Buyer
“Although I had to return my purchase, full marks to Evolve for customer service for a smooth return. Highly recommended.”
Helpful Report
Tom
Verified Buyer
“Very fast and efficient”
Helpful Report
Philip
Verified Buyer
“Hassle free”
Helpful Report
Anonymous
Verified Buyer
“Fast and reliable service happy wit my product and I am going to buy off the website again”
Helpful Report
Stephen
Verified Buyer
“Not a bother everything was perfect.”
Helpful Report
Susan
Verified Buyer
“Super fast shipping, excellent.”
Helpful Report
Deirdre
Verified Buyer
“Thank you so much for the great service you provide & very fast delivery. I will be shopping online again.”
Helpful Report
evolveclothing.com is rated 4.6 based on 2,036 reviews
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