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evolveclothing.com Reviews

4.6 Rating 2,116 Reviews
89 %
of reviewers recommend evolveclothing.com
4.6
Based on 2,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
“Just perfect! A gift for my partner and he loved it. Delivered on time and really well packaged.”
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“Easy to buy and returns”
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“It has been 3 weeks and the order still has not arrieved”
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Hi Krischnaprema, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your order at this time. Unfortunately, due to the ongoing Royal Mail strikes there has been a significant delay at the Royal Mail sorting depot which has caused a delay in the delivery of parcels. We have been assured by Royal Mail that they are doing everything possible to ensure all parcels are delivered as soon as possible. I have reached out to you via email to provide you with an update on the delivery status of your order. Thank you for your understanding, Evolve Customer Service
“Very easy transaction, extremely fast delivery. Highly recommended”
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“Excellent and quick delivery”
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“Easy to order and competitively priced.”
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“Very good customer service”
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“My Order fron 6. 12. has still not arrived”
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Hi Maria-Theresia, Thank you for taking the time to leave us a review. I am so sorry to hear your parcel had not arrived at the time of your review. I can see based on your tracking number that your parcel has since been delivered. Unfortunately, the delay has been caused by the ongoing Royal Mail strikes which had caused a backlog at the Royal Mail sorting depot. If you have any questions please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
“Evolve Clothing have lovely clothing at fantastic value and the quality is great their service and delivery is very good.”
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“Excellent service .Very fast delivery .Have recommended to friends and family”
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“Very good experience. Quality items well packaged and quickly delivered.”
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“Very dissatisfied with not receiving my Order”
Helpful Report
Hi Clare, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your order at this time. Unfortunately, due to the ongoing Royal Mail strikes there has been a significant delay at the Royal Mail sorting depot which has caused a delay in the delivery of parcels to the UK. We have been assured by Royal Mail that they are doing everything possible to ensure all parcels are delivered as soon as possible. I have reached out to you via email to provide you with an update on the delivery status of your order. Thank you for your understanding, Evolve Customer Service
“Non ho ancora ricevuto nulla”
Helpful Report
Ciao, Grazie per aver dedicato del tempo a lasciarci una recensione. Il tuo articolo è stato ricevuto dall'ufficio consegne il 19-12-2022 e ora deve essere consegnato oggi. Si prega di contattare via e-mail all'indirizzo: shopping@evolveclothing.com se avete ulteriori domande. Grazie.
“Would have expected an online purchase to be easier. Thirteen emails later, numerous prompts from myself and all the emails from evolve were nameless. Out of stock on an item, then the delivery docket showed 2 items delivered but only one was issued. Second item arrived for which I was grateful for but it was too much corrrespondence for a simple order.”
Helpful Report
Hi David, Thank you for taking the time to leave us a review. We really appreciate the feedback we receive, regardless if it is a positive or a negative one. We are always open to improving ourselves. We are very sorry for the inconvenience caused. If there is anything else that I can help you with at the moment, please feel free to reach out and we would be more than happy to help. We do appreciate your business. Thank you, Evolve Customer Service
“Last delivery was wrong product.. reordered again now..”
Helpful Report
Hi Derek, Thank you for taking the time to leave us a review. I am so sorry to hear you received the wrong product. I have reached out to you via email so we can get this resolved for you immediately. Thank you for making us aware of this. Thank you, Evolve Customer Service
“Great service,thank you,suit fitted perfectly”
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“Excellent advice on fit of clothing and quick delivery. Great quality as described”
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“Excellent delivery. I ordered the wrong size and the refund and returns process were simple and efficient.”
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“Great service, and Quick delivery. Would recommend.”
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“Shipping takes too long time compared with other sites !! Shipping fees are very high”
Helpful Report
Hi Maysoon, Thank you for taking the time to leave us a review. I am sorry to hear you were unhappy with the delivery timeframe of your order. Our delivery timeframe to Bahrain is 3 - 4 working days. I can see your order was delivered to you within this timeframe. If you have any questions or concerns please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service
evolveclothing.com is rated 4.6 based on 2,116 reviews