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evolveclothing.com Reviews

4.6 Rating 1,973 Reviews
88 %
of reviewers recommend evolveclothing.com
Company Reviews Metrics Info
4.6
Based on 1,973 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Alistair
Verified Buyer
“Purchased a secrid wallet Good competitive price . Easy experience though delivery by royal mail slightly slow”
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Neil
Verified Buyer
“Happy with product & the service from Evolve”
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Anonymous
Verified Buyer
“Bought for my grandson who loved it 😊”
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Liz
Verified Buyer
“Quick service”
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Robin
Verified Buyer
“I recently purchased the Carhartt SID Pant stretch SLIM tapered fit chinos in Dark Navy and Tan from Evolve Clothing, finding a better price online after trying the navy pair at a local store in Melbourne. The delivery from the UK was impressively quick, taking about seven days. In the store, the Dark Navy chinos fit like a glove, so I decided to grab those ones but also the Tan version as well. However, I was surprised to find that the tan pair, despite having the same measurements as the navy ones (32 waist, 32 leg), fit significantly tighter—almost as if they were a different product altogether. While I'm hoping to return the tan pants without too much hassle, this experience has been disappointing given how well the navy pair fit. In short, watch out for fit discrepancies; even with the same style and measurements, different colors can fit differently. That said, the tan chinos might work better for other body types, so they could still be a great option for some!”
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Martina
Verified Buyer
“I ordered from this company for the first time last week. Was very impressed how fast the order arrived.”
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Anonymous
Verified Buyer
“Fast delivery time”
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Lorcan
Verified Buyer
“Very good next day service only size guide could be better”
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OLAYINKA
Verified Buyer
“Great service and the delivery was on time.”
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Anonymous
Verified Buyer
“Quality of clothing was very good and was delivered the next day. Very impressive. Selection of clothing is somewhat limited”
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Robert
Verified Buyer
“Ordered elastic band for Secrid wallet..price was very good but no delivery as of yet”
Helpful Report
Hi Robert, Thank you for taking the time to leave us a review. After looking at your tracking information I can confirm your order is due to be delivered by USPS today (May 2nd). If you have any questions or concerns please don't hesitate to reach out to us via email: shopping@evolveclothing.com Thank you, Evolve Clothing Customer Service
Wasantha
Verified Buyer
“It’s perfect and the material looks amazing. It is convenient if the delivery person drop a line to inform the customer, the delivered location.”
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David
Verified Buyer
“I was looking for a carhartt detroit jacket and found what I was looking for on evolveclothing.com at a very good price, in fact the best price I could find. Delivery was on time and I was kept informed of the progress throughout. What more could you ask for?”
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Robert
Verified Buyer
“Kept upto date on progress of order”
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John
Verified Buyer
“Do find checking sale prices of 50 off it only 20 or 25 When ever i ring your shop i find everyone very helpful I do buy on line due to living dublin but any time i am up in Donegal i always call into the shop which is about 2 year .my friend has holet in letterkenny. Great services”
Helpful Report
Hi John, Thank you for taking the time to share your experience and for your continued support, both online and in-store. We're delighted to hear that you find our staff helpful, and we appreciate your loyalty over the past two years. Regarding the sale prices, I apologise for any confusion. It's important to note that up to 50% off promotions apply to specific items, and the discount may vary across our inventory rather than being applied to all products. If you have any further questions or concerns, please feel free to reach out via email: shopping@evolveclothing.com Thank you, Evolve Customer Service
Michael
Verified Buyer
“Was a bit nervous as the item didnt come as fast as i expected .then when i tried to track it i made a mistake doing so and couldnt see it anywhere. Its here now in one piece but i was afraid it was a hoax website for a bit even though i looked at reviews etc when i panicked a bit.”
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Daren
Verified Buyer
“Excellent service with a good simple returns service Only reason for not being 5 🌟 needed to change tee shirt for a larger size exchange service would be great On the whole fantastic thank you”
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Hazel
Verified Buyer
“Arrived very promptly which was excellent. However polo shirt was severely crumpled ? Was it a return from someone else ?? So I had to iron shirt before wrapping for Xmas.”
Helpful Report
Hi Hazel, Thank you for taking the time to leave us a review. We want to assure you that it was not a return from another customer. Transit conditions can sometimes lead to wrinkles during the shipping process. We understand the importance of providing a well-presented item, especially when intended as a gift. We sincerely apologise for any inconvenience caused. Your feedback is valuable, and we appreciate your understanding as we strive to make improvements. If there's anything more we can do for you or if you have any further concerns, please feel free to reach out via email: Shopping@evolveclothing.com Thank you, Evolve Customer Service
Cormac
Verified Buyer
“Please change to plastic-free shipping materials. Thanks”
Helpful Report
Hi Cormac, Thank you for taking the time to provide us with your feedback. We greatly appreciate your concern for environmentally friendly practices, and we understand the importance of reducing our impact on the environment. We are actively working towards implementing more sustainable shipping materials to reduce our plastic usage. We are exploring various options, such as recyclable and biodegradable alternatives, to improve our packaging materials and minimize plastic waste. Your suggestion is valuable to us, and it aligns with our commitment to sustainable and eco-friendly practices. We appreciate your support, and please know that your feedback is contributing to our ongoing efforts to make our shipping methods more environmentally responsible. We hope you continue to enjoy our products, and we look forward to serving you with improved shipping materials in the near future. If you have any further comments or suggestions, please don't hesitate to reach out. Your feedback is essential in helping us make positive changes. Thank you, Evolve Customer Service
Chris G
Verified Reviewer
“Initially my order was dispatched quickly with tracking from Ireland to Lhr. However the item showed sitting in LHR for 8 days. I contacted evolve and got a super quick response that investigations were underway with Royal Mail. For some reason the item had not been scanned as leaving LHR and to my surprise I received an update that the item was In Australia and I received it the next day. Other than not informed of leaving the UK I was very pleased with the process and will definitely buy from evolve again.”
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evolveclothing.com is rated 4.6 based on 1,973 reviews
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