Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,053 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,053 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 3rd September 2025

1168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely stunning Hanging Basket. That good,I ordered a 2nd one. Looks so real. Looks amazing. Delivery was excellent,2 days. Packaging was perfect. Thankyou.”

Evergreen Direct 5 star review on 16th January 2022

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Posted 3 years ago

“No communication regarding delivery details despite my phone calls and emails (phone not answered). I paid to have the large palm pre-prepared in a large pot. I only has 12 hours notice from the delivery company with no option to change delivery. Palm arrived on its side. All the decorative stones were out of the pot, in the cardboard, in lots of clumps of sticky mess. Very disappointing. I never received one reply from this company.”

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Posted 3 years ago

I am so very sorry to hear APC have provided such substandard service here. It's infuriating, as in this instance we are both a customers of APC, and they have let you down as the end user and us down as a business. Their lack of care does not deliver the good customer experience we work hard to uphold or reflect well on us as a company. I will be feedback both of our disappointment in this.

Posted 2 years ago

“Absolutely fantastic. We have three of them hiding a hideous fence and forming the perfect backdrop for video appointments. The communications and punctuality of delivery were second-to-none. Thank you.”

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Posted 3 years ago

“Very happy with my purchase and good value for money - faux ivy garland”

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Posted 3 years ago

“The company itself were good with communication and delivery. The item was not so nice given the cost.”

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Posted 3 years ago

“Nice baskets, rubbish delivery service. Left outside main door of flats within full view of road even though had they bothered to ring I was there.”

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Posted 3 years ago

“Absolutely fabulous! So often artificial plants look exactly that, but these are on a different level. Beautiful and we are more than delighted. Our hanging baskets went outside just when the rains and the wind started - so the elements have really tested them. They are robust for sure. Would definitely recommend for quality. Exactly what it says on the tin! I added a few berries for Christmas colour.”

Evergreen Direct 5 star review on 26th December 2021

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Posted 3 years ago

“My plant arrived swiftly and was very well packaged. Once all the leaves were pulled out and rearranged it looked really very realistic and was a lovely size. Fits beautifully into my decor, just need a large pot to put it in!”

Evergreen Direct 5 star review on 24th December 2021

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Posted 3 years ago

“Great experience, with wonderful service. I needed a bespoke order, and Evergreen could not have been more helpful to advise, create and deliver. Delighted with the results, I'd highly recommend. Thank you!”

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Posted 3 years ago

“I love my 1.2m fiddle leaf fig trees they are perfect for the space. I needed something more architectural and with height, which I increased by setting them high in my tall basket containers.”

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Posted 3 years ago

“I have bought various products from Evergreen Direct. Each product has been amazing and has been a discussion topic. No-one can believe the plants are artificial!”

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Posted 3 years ago

“Prompt, efficient service and very lifelike plant.”

Evergreen Direct 5 star review on 14th December 2021

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Posted 3 years ago

“Beautiful artificial fern,larger than expected,but looks great.”

Evergreen Direct 5 star review on 10th December 2021

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Posted 3 years ago

“You have a vast array of believably real indoor plants and I treated myself to two with the planters, they are fabulous. Your packaging was as if the plants arrived in a wardrobe, beautifully done. I will be back, thank you.”

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Posted 3 years ago

“Fantastic service arrived quick. The shrubs are of excellent quality and so realistic will buy more.”

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Posted 3 years ago

“The geraniums look great in the two pots I have on my upper windowsills. I would always favour living plants over fakes, but I am unable to access the pots to water them on a regular basis. These 'stand-ins' look like the real deal.”

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Posted 3 years ago

“Good quality, lovely silk palm.”

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Posted 3 years ago

“Was really unsure about this product- but I was pleasantly surprised. Would defo buy again.”

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Posted 3 years ago

“High quality and look great outdoors. They do need a bit of fluffing on arrival, but that’s to be expected.”

Evergreen Direct 5 star review on 30th November 2021

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Posted 3 years ago

“Very life like and great value”

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Posted 3 years ago

Evergreen Direct is rated 4.7 based on 2,053 reviews