EverWith Memorial Jewellery Reviews

Name: EverWith Memorial Jewellery
Address: Carina House, Sunrise Parkway, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 9,210 Reviews

98 %

of reviewers recommend EverWith Memorial Jewellery

4.9

Based on 9,210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About EverWith Memorial Jewellery:

EverWith offers an extensive choice of pendants, rings, bracelets, and earrings in a range of styles and designs to suit all tastes.

Our team of craftspeople respectfully blend a tiny amount of the ashes with the special resin in the chosen colour. Each of our exquisitely crafted pieces of jewellery contains a small cavity where the resin containing the cremation ashes is carefully entered layer upon layer.

EverWith memorial jewellery offers a unique and beautiful option for people who wish to be able to keep a small part of their departed loved one close to them always.

Visit Website

Phone:

01452 379379

Email:

info@everwith.co.uk

Location:

Carina House, Sunrise Parkway,
Milton Keynes
Buckinghamshire
MK14 6LS

Write Your review

Tell us how EverWith Memorial Jewellery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EverWith Memorial Jewellery 5 star review on 6th May 2024

Teresa Crouch

Tina Hare

Roberta Crossley

EverWith Memorial Jewellery 5 star review on 5th May 2024

Samantha Cross

4482

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The heart self fill charm necklace that I bought is really pretty but it was really difficult to fill and it’s covered in scratches”

Helpful Report

“EverWith is beautiful service to begin with however not the quality I was expecting and felt disheartened.I recently purchased a ring that cost £200 and what I was expecting was high quality of that it wasn’t. I expected that it would be really nice and the same with the packaging. However the box it came in, was pretty poor, the ring itself didn’t blow me away and I felt pretty upset as it wasn’t what I expected. The packaging was probably the most disappointing, the bag was it came in was nice but the box just felt tacky”

Helpful Report

“So the only reason there is two stars is due to the product itself. Upon ordering it said up to 8 weeks which was fine but 7 weeks in I’d heard nothing so decided to send an email to chase to be told there wrong ring was made and now another two weeks added onto the 8 and a partial refund, okay fair enough however 5 extra weeks went by before I received the product. 13 weeks where I had to chase as no one kept me up to date on anything, no communication even upon chasing up I was fobbed off my different excuses.”

Helpful Report

Hi Becky, Thanks for your honest comments here. We had an issue with your ring as we had mistakenly prepared a Yellow Gold ring rather than a White Gold ring. Unfortunately we only realised our mistake when the jewellery team started the ashes and resin process. We had to prepare a new ring for you at this point which significantly extended the delivery time. I've looked through the email / phone call exchange history and agree we should have handled this better and been more proactive. I've raised the issue with my customer service team so we can learn and improve from this. I do hope you are pleased with your ring however. It looks absolutely stunning. Best wishes, Jonathan

“Unfortunately had a bit of a poor experience from this site. I ordered this product 2 weeks before my mums 50th birthday. I knew I was cutting the time fine so I decided to pay £25 for the next day delivery fast track service. The order pack came the next day so I was pleased but once I sent the ashes to them, they were not received for a following 2 days. I didn't mind so much as I expected their to be postal delays due to covid 19. However, a week had passed and I still hadn't received my parcel or any further update on my order. I checked the website to see if there was any updates on delays or restrictions due to the current pandemic and there was an update stating that the backlog of orders had been cleared and that there was currently a full stock of items. As my mothers birthday was soon approaching and I was now £200 out of pocket with no present, I had emailed to request an update and a refund for the fast track service that I had not received. I was told that because of covid-19, social distancing measures were put into place where they were unable to complete any fast track orders. This, I completely understand, but I believe they should have updated their website stating this and temporarily taking down the option to pay for a fast track service. As this would have given me the option to shop elsewhere or be prepared for it to be much later than expected. In the end it took 2 weeks for the item to arrive from the date that they received the ashes. I received the item a week later than my mums birthday which was a bit upsetting but I was just glad that it arrived in the end. I can't fault the packaging and the lovely certificate of authenticity that it came with as it makes the item that extra bit special. When looking at the quality of the necklace, I was a bit disappointed to see that the white section of the pendant looked like the resin had overfilled slightly and onto the border of the heart. Unfortunately when my mum opened the necklace, she said that the necklace was too tight. I tried it on myself and (I am only a small size 8 person) and it was even a little bit tight on me, which was absolutely gutting as we now have to go out and buy a bigger chain. I wouldn't normally complain about the size of the chain as I know everyone has their own preferences and I imagine this is just a standard size given to all. But it would have been nice to have an option to select a larger size. Plus, given the fact I had just paid £200 for the necklace, it would have been nice not having to pay extra for a longer chain. My mums birthday was a month ago and she hasn't been able to wear her necklace yet. I would have requested some money back for the item but I can't even do that as the website states you can't.”

Helpful Report

Dear Abbie, Thank you for taking the time to leave an honest review of your experience of EverWith. We’re really sorry that your fast-track order was delayed due to staffing issues because of Covid-19. I’m aware that we did refund the £25 fast-track fee for you. We are in the process of introducing new optional chain sizes. It’’s a shame that you didn’t contact us regarding the chain length issue as we would have been able to assist you. Once again thanks for your comments, if you would like us to assist further then please just get in touch with our friendly customer service team and we’ll do everything in our power to make you a happy customer. Best wishes, Jonathan

“Good service and speedy returns, however, I am not sure on value for money.”

Helpful Report

“Unfortunately I am quite disappointed with my bracelet. However, the service was 5 star. The attention to detail in postage, punctuality and sensitivity was fabulous. My final peace i felt, was overpriced for what I received. The pendant was smaller than I had hoped and the quality of the bracelet was thin and flimsy. I don't often write reviews but this has really upset me because of the nature of the product.”

Helpful Report

Dear Rachel, Thank you so much for your kind words about our service, however I am sorry to hear your feelings towards your bracelet we made. We do state the product measurements and technical data in the product description on the website, which also includes photos of the product being worn. We believe that this gives a clear representation of what the final product will look like. If you would like to talk to our lovely customer service ladies about this then please feel free to call 01452 379379 or email info@everwith.co.uk Thanks, Rosie

“initially delighted with my ring but the resin has scratched so badly in under a week it obscures the view of the ashes! have complained and will update accordingly”

Helpful Report

“If item is not in stock then it should say so on web site.disappointed with my second option”

Helpful Report

“Thank you for the bracelet I thought it would be thicker it’s a bit frail I am afraid to wear it”

Helpful Report

“was disappointed with my purchase i ordered a heart necklace with diamond dust (which was an extra 20 pound) not sure any was put in as i expected a sparkle but this is not the case, the heart is very small and the chain is very short and very thin.”

Helpful Report

“Was quite disappointed with the quality of my ring, didn't think it looked as nice as advertised.”

Helpful Report

EverWith Memorial Jewellery is rated 4.9 based on 9,210 reviews