EverWith Memorial Jewellery Reviews

Name: EverWith Memorial Jewellery
Address: Carina House, Sunrise Parkway, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 9,224 Reviews

98 %

of reviewers recommend EverWith Memorial Jewellery

4.9

Based on 9,224 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About EverWith Memorial Jewellery:

EverWith offers an extensive choice of pendants, rings, bracelets, and earrings in a range of styles and designs to suit all tastes.

Our team of craftspeople respectfully blend a tiny amount of the ashes with the special resin in the chosen colour. Each of our exquisitely crafted pieces of jewellery contains a small cavity where the resin containing the cremation ashes is carefully entered layer upon layer.

EverWith memorial jewellery offers a unique and beautiful option for people who wish to be able to keep a small part of their departed loved one close to them always.

Visit Website

Phone:

01452 379379

Email:

info@everwith.co.uk

Location:

Carina House, Sunrise Parkway,
Milton Keynes
Buckinghamshire
MK14 6LS

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EverWith Memorial Jewellery 5 star review on 10th May 2024

4486

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unsatisfied, it has come back and its the wrong size, too big And there is also a sharp edge. This was for my parnter with her dads ashes. Which she is scared to send back in case ita damged”

Helpful Report

“Absolutely stunning bracelet, so very pleased, even better than it looked on line, love it”

Helpful Report

“When it eventually arrived I was upset at the size of the pendant, as you supplied a spoon for the ashes,and when I received the pendent and ashes back ,thought it looked like a childs necklace for the money.i wish I had ordered a ring now as pendant is to small for the money it cost I am very disappointed.”

Helpful Report

Dear Ms Gibbs We thank you for your feedback and subsequent letters that you sent regarding your order. We've since replied via email and letter so we look forward to a resolution when you are able to reply. We always appreciate the opportunity for us to discuss the issue together, directly, so we can ensure you are happy. Best regards Claire Customer Services

“I ordered my ring on the 17 of February when booking it says please allow 4 to 6 weeks for delivery. I still have not received my ring or my boys ashes back. I spoke to someone on the phone today who said if I ring back on Monday they will have another story for me I have made several phone calls about my order and keep getting told a different thing every time I ring. I hope they still have my boys ashes and haven't lost them and that's why they are stalling terrible service I will not be using them again”

Helpful Report

“Absolutely shocking customer service I sent for this ring for my beloved dog I lost on the 10 Feb we are now on the 14th April and it’s not even ready to be dispatched, customer service are rude and don’t respond back would never use this company again or recommend them .”

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“Very disappointed with pendant very small much smaller than I expected for the price not worth the money”

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“Do not purchase a ring if you wish to wear it! After waiting a very long time for my ring to arrive, I treasured it and wore it to keep my father always close to me. A few months after the one year guarantee had expired I noticed that half of the resin with my father’s ashes in had fallen out. Obviously, I was upset and left a review on Trust Pilot to warn others not to trust this product with your loved ones ashes. I was contacted by a ‘Customer Services Agent’ who said they would take a look at my ring and would I please removed my one star review! Christmas came and went. I looked at there site to ready for returning my ring only to find that ‘Jonathan’ their director, had replied to my review stating he was ‘so disappointed’ that I had felt it necessary to leave a review. I obviously answered his review stating how disappointed I was that I have lost some of my fathers ashes due to their sub standard product! Again, I was contact and asked why I had left another negative response. This person was so patronising asking me why I had answered Jonathan’s review? I was again asked me to remove my review and they would repair the ring. My ring is now repaired. I now have no faith in wearing it. I have just lost my mother and nothing on this planet would entice me to send her ashes to this company! The company states that you must NOT wear their rings to do housework, bathing, sunbathing, swimming, applying perfume and hand sanitiser. Why bother to purchase one in the first place? The idea of their product is so that your loved ones are ‘Everwith’ you. Not just at certain times!”

Helpful Report

“Item received was not what was ordered sent back which cost £7.65 asking for a refund for this but getting no reply! Requestied exchange which has been sent out hopefully the right one comes this time”

Helpful Report

“Must first review has disappeared - what a surprise !! When purchasing the ring it took a lot longer than expected or advertised. I was advised they had to wait for the rose gold. Half of the resin has 'dropped out' of my ring meaning that I have lost some of my father's ashes. The ring now is unwearable. Obviously, this has happened once the ring is out of guarantee I had a call from there 'customer services dept' and they will repair the ring - but losing some of my father's ashes is heart-breaking.”

Helpful Report

“I still haven’t recieved my order”

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“Disappointed in the time scale. I have waited 8 weeks to receive my item and still haven't received it. Spent quite a bit of money and paid upfront for this service. Feeling quite frustrated.”

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“Very disappointed with the chains, they were so small and thin that one broke first time on, Wish there was a choice of chain lengths as I had to purchase new chains for both pieces as they were both too small.”

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“Not happy with received necklace, instead engraving fingerprint was printed on, and was peeling off. Aslo the Stone was not nice. The only positive that they refunded all money.”

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“Bought a ash memorial ring for my son. Didn't even last a year. Cracked and peeled after 6 months.”

Helpful Report

“Unfortunately the jewellery has not been delivered yet . The email address is mine and I am Mrs Jones's sister in law as she has no computer or even broadband. I am not sure if the address you gave for delivery was correct as they have tried to deliver it on several occasions but said couldn't find the address. I changed the address to the correct one to be delivered today, but still not received.”

Helpful Report

“Sadly I’ve had a very poor experience with this company. The ring I received was damaged with a very noticeable scratch on the front of the ring. I’ve contacted customer services numerous times and sent photos of the damage, but have just been ignored with no kind of resolution. I would not use this company again or recommend them to friends/family for such an important purchase”

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“Sorry but the chain was too short.”

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“Customer service were lovely but I paid alot of money for this product and when it arrived I was gutted. It was the size of a childs pendant and looks silly on me. Yes, they may state the sizes but I hadnt even contemplated it being so small so didnt even think about it. They compensated me a bit but I'm still stuck with a necklace I dont like but its got my boy in it so I cant get it replaced, plus I cant afford to. Gutted :(”

Helpful Report

“Ordered a catalogue at beginning of April. No sooner had we received a catalogue the company decided to significantly raise all the prices. Items that we had become set on had raised in price by up to £300! I would have thought a company built around other people loss would have had a little more decorum than this. The company refused to honour prices that had been sent out to us.”

Helpful Report

“Disappointed, initially delighted with my glass locket brought in November 2020 to keep my daughter close to my heart, I wore my locket everyday, the glass has fallen out, have contacted customer service they cannot repair my locket even though you advertise a refurbishment service and could only offer me a 20% discount on a new locket. Feel absolutely lost.”

Helpful Report

EverWith Memorial Jewellery is rated 4.9 based on 9,224 reviews