Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.58

4.6 Rating 1,666 Reviews

91 %

of reviewers recommend Eurofit Autocentres

Company Reviews

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Info

4.6

Based on 1,666 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful and at a reasonable cost. Explained what the issues I had with my car and due to being at work they were very reasonable about me picking it up, Would definitely use again.”

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Posted 11 years ago

“This company has a fantastic reputation, but its website lets it down, by allowing customers to book a slot for MOT etc, but then you get a phone call saying they have no slots available until the end of the month, this puts me off, and meant I went elsewhere with my business, yet I have always taken my vehicles to eurofit.”

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Posted 11 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. We are currently in development of a new site with an integrated on-line booking system and this is due to be launched this year. However, this is not an excuse for the bad experience you had. I will be in contact with the branch manager to ensure that he reconciles both in branch diary with our on-line version on a daily basis. This in turn will eliminate this re-occurring to other customers. Many thanks for your comments as you have highlighted an issue and I will be addressing this matter by sending out a memo to all the branches to reinforce this policy. I believe your experience with us on this occasion was not to our usual standards. I can sincerely apologise on behalf of our Eurofit Auto centres. It is our passion to retain you as a satisfied customer and hope to serve you again in the future. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.

Posted 11 years ago

“Excellent response very professional, excellent polite, well mannered staff with very good knowledge. I personally recommend Euro Fitt”

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Posted 11 years ago

“This was recommended by a friend of mine, and I am with her in saying friendly guys at the garage, (Service) pricing easily identified, they fitted me in without having booked and finished my motor when i needed it back. Have already recommended!”

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Posted 11 years ago

“I had to get back to re fill the steering wheel fluid. normally service includes water wash and cleanup which was not the case. but it was alright. I hope my next experience is much more exciting.”

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Posted 11 years ago

“Very efficient, friendly and cost-effective service.”

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Posted 11 years ago

“Great service definitely use again.”

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Posted 11 years ago

“I ordered on line 4 michelin tyres On the sunday night for fitting 9.30 monday morning, when they checked there stock they only had two, one phone call they were there in 20 min's . first rate.”

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Posted 11 years ago

“The staff here were brilliant and very quick at fitting my new tyres. The service was great and I was so impressed that instead of taking my Mini to BMW Mini for its usual MOT I brought it back to Eurofit. Will definately use this branch again and tyres were cheep as chips”

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Posted 11 years ago

“Excellent service as always. They accommodated our needs perfect. Good value. Great customer service and friendly service too, That's why we returned again this year. We shall be bringing our other cars this year too. Thanks guys”

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Posted 11 years ago

“Always take my taxi to Eurofit for service and mot.Excellent,service,good prices,prompt and efficient to meet high demands set by council regs.”

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Posted 11 years ago

“Many Thanks for a 5 STAR SERVICE. The lady on reception is a credit to Eurofit, She was Polite and Professional, Was Made to feel like a regular customer very impressive. Will recommend to all. Superber Service All Round *****”

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Posted 11 years ago

“Recently had the timing belt & water pump replaced for half main dealer price. Completed when the branch said, service and price were both excellent.”

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Posted 11 years ago

“My car was booked in for the next day, it was serviced MOT and new Tryes fitted and ready at the time stated , all for the price that the Main Dealer would have charged for a service .Excellent Service”

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Posted 11 years ago

“Excellent and professional service from start to finish. Service and MOT carried out without any problems and all additional work quoted for and agreed before being carried out.”

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Posted 11 years ago

“I have been using Eurofit for the last 2 years. Excellent business.”

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Posted 11 years ago

“Booked on line though no confirmation and the local team didn't have any records on their computer. However they managed to fit me in and had car ready when promised.”

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Posted 11 years ago

“The price charged was very competitive, the service was prompt and efficient. I will certainly think about using them again next year.”

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Posted 11 years ago

“Ordered tyres Wednesday/Thursday and booked appointment for following Monday but when I arrived Tyres had not - so I had to return later in the day. Tyres were fitted quickly and satisfactorily but no tracking service was available. Hence poor rating.”

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Posted 11 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. The on line tyre ordering system caters for brands that branches physically do not hold and are ordered on a ad hoc basis. The tyres that were ordered unfortunately were on back order due to manufacturer shortages and we attempted to contact you prior to your arrival, however there was no answer. Fortunately the tyres arrived to us on the Tuesday and were fitted promptly. I have spoken to the technician who had fitted your tyres and he mentioned that there was no uneven wear and felt tracking would not be required. However further training will be provided to offer our free wheel alignment health check to every customer. If you would like your wheel alignment checking please contact the branch and speak to Robbie as he is aware of the situation. I believe your experience with us on this occasion was not to our usual standards. I can sincerely apologise on behalf of our Eurofit Auto centres. It is our passion to retain you as a satisfied customer and hope to serve you again in the future. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.

Posted 11 years ago

“Very helpful and undertook the work without any issues”

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Posted 11 years ago

Eurofit Autocentres is rated 4.6 based on 1,666 reviews