eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,279 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 3,279 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They tailored the holiday to suit our needs. Very efficient and knowledgeable about the hotels and transport in the area we are visiting. Very professional.”

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Posted 8 years ago

“Good advice and efficient administration.”

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Posted 8 years ago

“Very helpful staff, quick replies to e-mails”

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Posted 8 years ago

“Really helpful over the phone service. Always happy to take on board our wants and needs when piecing together our honeymoon package.”

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Posted 8 years ago

“I spoke with Anna whilst organising my holiday and she was very helpful. Very happy with the customer service and looking forward to my holiday now.”

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Posted 9 years ago

“Worked within our budget and gave us all our requirements”

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Posted 9 years ago

“Excellent service only one complaint which is I would have thought that because we are using multi airlines that the baggage allowance would have been upgraded at the time of booking rather than having to go on their website it should have been done for us it's just something extra for us to do”

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Posted 9 years ago

“Very pleased with the service. Delivered exactly what I asked for. I liked that I was given options to upgrade hotels. Will certainly use again for a bespoke holiday. Thank you”

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Posted 9 years ago

“Very responsive to emails if unsure or anything”

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Posted 9 years ago

“Very efficient customer service. Everybody I spoke to was helpful and knowlegeable.”

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Posted 9 years ago

“Efficient and swift”

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Posted 9 years ago

“Andy was very helpful and dealt with all our requests efficiently and professionally.”

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Posted 9 years ago

“Very easy to deal with and always very cheerful”

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Posted 9 years ago

“We booked a tailored holiday with eShores, to Guadeloupe and Antigua. Unfortunately Guadeloupe is not on a direct route from the UK, but Andy went out of his way to find an itinerary which would allow us to get to Guadeloupe without too much additional expense or cutting into the holiday. The hotels in which we stayed were all excellent, with beautiful views and good service. One of the airport transfers didn't turn up, but that was no fault of eShores. The taxi fares we had to pay were quickly refunded. We only have a couple of small complaints about the service provided. Compared to other tailored holiday companies we have used, the knowledge about the destinations is limited and little local documentation is provided. We had booked B&B but there was nothing within walking distance of our second hotel and therefore it may have been more appropriate to recommend all-inclusive. This is the only reason I am giving 4 stars not 5 and I have no doubt eShores will take on board the critique and improve their service even further.”

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Posted 9 years ago

“Great service. I've already recommended it to friends. Ideal if you want to do something that is not in the holiday brochure.”

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Posted 9 years ago

“efficient service from James with what we requested”

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Posted 9 years ago

“James, who handled our holiday was very helpful in every way. He was extremely helpful and willing to go out of his way to help.”

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Posted 9 years ago

“Very competitive prices, friendly and helpful agents.”

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Posted 9 years ago

“TThe process so far has been very good and the Rep, Hannah, has been very helpful and delt with all of our requests. It will be very satisfying if the rest of the process and our trip runs as smoothly with friendly and helpful staff and guides. We look forward to our exciting trip.of”

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Posted 9 years ago

“Not had our trip to India yet all put together by Dave reading these reviews makes me feel we are going to enjoy our holiday and wish it was sooner 15 weeks to wait . Looking forward to our 10th wedding anniversary in may”

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Posted 9 years ago

eShores.co.uk is rated 4.9 based on 3,279 reviews