Have only rated 4*/good as I haven't been on my holiday yet. I am going to Bangkok for three nights then flying to Phuket for a week. Dave has been more than helpful and I actually feel quite sorry for him as I am a difficult person to work with! I have changed my mind around 100 times about where I want to go and Dave has been nothing but helpful. If this holiday is everything I hope and expect and more then I will most definitely be using Eshores again! Thank you for your help Dave! I will be leaving feedback after my holiday in April, hopefully leave a 5* review!