eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,278 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 3,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy. Fast efficient service.”

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Posted 2 weeks ago

“We can only comment on the booking experience as we have not, yet, been on the Polish holiday we booked through eShores. Our enquires were handled by Anna King who was superb. She was attentive, informative and thorough in the preparation of our package. Even when we made numerous changes she handled them politely and efficiently. The overall package and cost seems very competitive. The experince of the holiday in April and May 2027 will be the final proof of this.”

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Posted 2 weeks ago

“Zach planned out our trip to New York and Niagara Falls. We were able to speak with Zack to fine tune our trip and he came up with the ideal itinerary for us at a reasonable cost”

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Posted 2 months ago

“I’ve been helped by two travel consultants who have been very helpful, understanding and quick to respond to my many queries and questions. They are Rob & Kelly. The support from both is very much appreciated.”

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Posted 2 months ago

“Anna, was extremely patient with me as I had to get things in order here before finally deciding when we were going and how how long. Also adaptable in terms of the changes we made. Now it's finally paid for we are looking forward to our Vietnamese trip.”

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Posted 3 months ago

“Took long time to answer email enquires and questions, had to call in the end to get answers etc. once sorted the booking was easy and helpful agent”

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Posted 7 months ago

“The holiday that we were looking for was communicated to Eshore’s and after a couple iterations we have a holiday which meets our requirements. Looking forward to a relaxing holiday on Sicily”

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Posted 8 months ago

“Really helpful planning a trip poor Rob managed to Coe with my menopausal brain fog nonsense and we ar looking forward to our Greek island hoping trip for my fiends 60th! Will update once we’ve been!”

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Posted 8 months ago

“I have been using this company for nearly 20 years now and I have always received amazing service , all the staff are great and very reactionary to any issues and prompt whilst dealing with enquiries and bookings !i look forward to my continued rely with them ! Rick”

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Posted 10 months ago

“Laura , spent alot of time as i changed holiday location pleased , booked for september 2025 to Eastern Algarve. paid deposit. request for balance 12 weeks before travel. British Airways holiday bookings ask for balance 4 weeks prior to travel . eShores ought to mirror BA for competitinion,”

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Posted 1 year ago

“Chris has been very patient with our numerous changes and has endeavoured to keep the price as low as possible.”

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Posted 1 year ago

“Emma was really helpful in organising our trip to Italy. Have only given 4 stars as haven’t been on the holiday yet!”

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Posted 1 year ago

“Very helpful lady when talking about our options. Came back to us very quickly, and was knowledgeable about the area we were enquiring about. Her name is Leanne.”

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Posted 1 year ago

“We have booked a trip for next year (2025) so too early to rate their full service, hence 4 stars. However, in dealing with initial queries and tweaks to the standard itinerary, the sales representative was quick, accurate, friendly and professional. He sent through updated information promptly and provided documentation within the stated timescale.”

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Posted 2 years ago

“Excellent customer service & support from Lynette, she was very supportive and responsive throughout. Thank you.”

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Posted 2 years ago

“Very helpful. We use e Shore every year”

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Posted 2 years ago

“We haven’t been on our trip yet but based purely on the experience of booking the trip we are pleased with the result. It started with a bit of a hiccup as we spoke to a member of staff who never came back to us but when we reached back out again we were placed in the hands of Andy who has helped us book a 2 week trip to India including the golden triangle and then a few days on the beach. Andy was very patient with us with our changes to our tailor made holiday, even when we asked him to explore different areas only to revert back to the original plan. He also recommended moving the holiday back one week which created a saving of over £700 which meant we could upgrade the room for our beach stay in Goa. Andy was also available on weekends if we wanted to speak and regularly picked up the phone as opposed to keeping it to purely email dialogue. Hopefully the holiday will be amazing but based on the booking experience I would recommend eShores if you’re looking to book a tailor made holiday”

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Posted 2 years ago

“Booked our trip with Nick who was very helpful and informed. We were sent several itineraries which we tailored to suit our needs and budget. Used Eshores before and would use again.”

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Posted 2 years ago

“Michelle is fantastic and has so much patience with Me which I thank Her for. On this occasion the pricing was more favourable than My last trip but again Michelle has been so supportive and met all My expectations.”

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Posted 2 years ago

“I had never heard of eshores till I decided to plan a multi-stop holiday in Turkey some weeks ago. The decision to use eshores was based on a quick internet search for any help I could get with this. So, i wasnt really expecting much. As the planning was at relatively short notice...and we had never travelled to Turkey, I was pleasantly surprised at the support I had from Rachel at eshores who listened to what I wanted and was patient to go back and forth with me till I had the exact holiday I wanted (Istanbul, Ankara and Antalya). I always had a response with every query(and I had quite a few!!). The travel itself worked like a dream...both international and domestic flights were straightforward, but even more surprising was how reliable the multiple taxis to and fro airports were, even when picking up at 0330!! Overall, the experience has been very positive and I would be very happy to use the service again”

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Posted 2 years ago

eShores.co.uk is rated 4.9 based on 3,278 reviews