eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,294 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 3,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

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“request dealt with very quickly and efficienlly by dave comoletely satisfied”

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Posted 11 years ago

“Andrea was always helpful and easy to talk to excellent”

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Posted 11 years ago

“I'm so impressed with this company so far. My husband and I travel about 3 times a year and save hard and go without things so we can travel. From the first email to telephone conversations Kadie has been more than helpful and she made me feel like nothing was to much trouble and that I was a valued customer. She is a credit to you and has made this trip of lifetime even more special. I wish I had found your company a long time ago and feel spoilt for using any other firm. We have not had our trip yet but I have absolute confidence that it will be wonderful and everything we could hope for.”

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Posted 11 years ago

“Andy at eShores was recommended to us by a friend who had dealt with him previously, we gave him a budget for our recent trip to California and he came up with excellent accommodation and travel arrangements within budget and also some handy tips about where to visit and what to see, communication was good at all times, thanks Andy, first class service, we will definitely be using your services again, Stuart & Jan, Nth Lincs”

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Posted 11 years ago

“same as others reviews,all perfect thank you very much andy.all went like clock work.”

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Posted 11 years ago

“Thankyou to matt for booking us the most amazing holiday...we have just returned from a 16 day holiday to thailand which Matt arranged itinerary, could not fault a thing!!! All flights, transfers, hotels ran smoothly....your hotel choices were fantastic, all of a very high standard... I would recommend eshores to anyone who wants a top class service and a fantastic holiday!!! This is our second holiday with eshores and I hope we will be booking mayo more with them... Thanks again Anita from york”

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Posted 11 years ago

“I heard of Eshore through my daughter who had used the service last year. From the very first call where I spoke to Helen I found the service very efficient. Nothing seemed too much trouble. I had what I felt was a complex itinerary and the thought of doing it myself filled me with horror. I couldn't believe how simple it was I just told her the places I wanted to go to. The dates, my preferred travel mode and budget. I got back the first draft within a couple of hours. Helen was going on holiday before I had made up my mind but I spoke to Dave & Kadie and anyone that picked up the phone really and they were all just as helpful. I am going on the trip with my cousin who lives in the States so we were speaking every evening to finalise everything. Every step of the process so far has been dealt with smoothly. I would definately recommend eShore to anyone looking to book their own bespoke holiday and would certainly use them again. I should receive my tickets etc in the next week or so, so hopefully that should all happen without a hitch. Rose from Uxbridge”

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Posted 11 years ago

“Being over 60 and travelling with our autistic son, we have always been on escorted coach tours before booking this USA holiday with eshores but Matt organised everything so well, we would be happy to book with him again for our next overseas holiday. Everything was explained to us and Matt gave some good advice regarding hotels and flight timings. Needless to say, we had a perfect holiday in Chicago and New York with no worries whatsoever with plenty of time to explore without having to "clock watch" to get back to a coach! Thank you eshores team.”

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Posted 11 years ago

“Andrea has organised two holidays for me - one to the USA and the most recently to India. I wouldn't have been able to organise this myself by Andrea did everything. It went so well, everything was perfect. I wouldn't ever go on holiday again without using eshores to help. They make complicated holidays simple and take all the stress out of organising everything! Thanks again Tanya”

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Posted 11 years ago

“I was helped by Hannah in organising my holidays to Thailand for next Christmas. Hannah was very friendly and helpful . She was able to advise me and give me tips as she had been to the resorts I had chosen. She arranged the holiday quickly within my budget and was very patient with my phone calls and emails , unlike some of the other companies I had contacted. Overall, so far, a very satisfied customer.”

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Posted 11 years ago

“Just arrived home and back to reality after a fantastic 3 week trip to Thailand. Booked after checking out Thailand and pricing up with other travel agents. Spoke to Andy Rogerson at E Shores and discussed at length all 3 destinations ( Bangkok, Krabi and Phuket ) After countless chopping and changing on our part including extending the holiday and many phone calls and e mails To Andy, we eventually booked up. Andy was very good advising us about all the locations and hotels and the price if the holiday was extremely competitive. Once in Thailand everything came to fruition and it was a dream holiday. We will definitely use E shores again and will highly recommend them to friends and family. Thanks Andy and E shores for a great holiday.”

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Posted 11 years ago

“I have found Matthew very helpful with every enquiry I have had. I currently have 2 holidays booked and I am very satisfied with every aspect of my booking experience thank you”

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Posted 11 years ago

“We first spoke to Emma for a quote to San Fran and Vegas. Emma stood out from the other quotes not only on price but she was friendly and informative, so for this reason we booked with eshores. Throughout, Emma was available to answer any questions and nothing was too much trouble. We have just returned from an amazing holiday and want to thank Emma for sorting us with our holiday and her excellent customer service in the build up to it! Many thanks - Kerry”

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Posted 11 years ago

“Excellent service. Have used several times on tailor made packages and intend to use again in the future.”

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Posted 11 years ago

“We found eShores when looking to book a holiday to Vietnam after searching the Internet, the reviews they had were good so we emailed them, and other agents, as to what we wanted. EShores (Emma) were the only company to phone and speak with us and the itinerary they provided was not only more comprehensive than other agents it was also cheaper. We amended a few things but nothing was a problem. Our holiday, hotels and transfers were first class. The experience was such that we have just booked another holiday with eShores for next year in Campbodia and Vietnam. We would highly recommend eShores and Emma in particular. Nigel & Karen (Guernsey)”

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Posted 11 years ago

“We came across your website last year and dealt with Matt who was very helpful and efficient giving us professional advice and good service. We had a terrific holiday on the West coast of America and as we were pleased with the good service booked again with Matt to visit Thailand. We hadn't been before and Matt gave us good advice as we were 2 families booking, he advised us on a 2 centre holiday in Bangkok and Phuket. The transportation between hotels and airports was 100% punctual with friendly staff. The hotels that we picked with Matt`s advice were fantastic with superb guest customer relation departments making sure we were happy with our every need. The free upgrade to the privilege club at the Horizon at Phuket highlighted our holiday and would thoroughly recommend Thailand and booking with e-shores. we plan to visit South Africa in 2016 and will be speaking with Matt again. Kind Regards Phil and Julie Beasley”

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Posted 11 years ago

“Just back from a two week, three stop holiday in Thailand. Can't thanks James and the E-Shores team enough for the planning on this bespoke holiday. Everything went like clockwork, all flights, transfers and hotels which were of a very high standard. Couldn't find a fault with a thing and would recommend their services to all. Thanks again guys.”

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Posted 11 years ago

“We had a fabulous trip to Paris thanks to the superb arrangements booked for us by Dave F. at eshores. From the efficiency of the booking process and electronic documentation receipt to the Air France flights, the efficient transfers and the the lovely Megellan Hotel, everything was spot-on.”

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Posted 11 years ago

“I was very pleased with the help that I got from Michelle. The service was very quick and very helpful . My holiday was planned to fit my requirements brilliantly and saved me a lot of time searching around. Michelle always got back to me when she said she would and quickly made any changes to our holiday when we asked so that we were able to have our ideal trip all ready to go .”

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Posted 11 years ago

“Hannah was extremely helpful and obliging. She was very informative and patient - nothing was too much trouble. Thank you.”

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Posted 11 years ago

eShores.co.uk is rated 4.9 based on 3,294 reviews