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Ergonomic Designs Bathrooms Reviews

4.7 Rating 4,587 Reviews
93 %
of reviewers recommend Ergonomic Designs Bathrooms
4.7
Based on 4,587 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Ergonomic Designs Bathrooms Reviews

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Anonymous
Anonymous  // 01/01/2019
I'm really impressed with this company. I bought a 2 way thermostatic shower about 8 years ago and needed a replacement thermostat for it. I sent them a picture and, even though the shower was obsolete, they identified the part and quickly supplied it.
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Posted 8 years ago
Very good service would recommend your company
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Posted 8 years ago
They have good products and prices but customer services is very poor, I have just called to double check on delivery date for a Butler sink which supposed to be delivered on Friday and was told that will be delivered on Tuesday. So today called again and spoke with Sam and he said that the delivery failed, was no one available. I was all day at home waiting for the delivery as I had the worktop people booked to get my template. Anyway Sam said it will call me back and he will check with the RAK Direct for redelivery, .. he never called back, then My wife called and the "Lady" was quite rude .. so we cancelled the order. I meet 2 other guys Ryan and Jason very nice people but this was unacceptable.
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Posted 8 years ago
Very straightforward and efficient. Would definitely use again and recommend to others.
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Posted 8 years ago
My order arrived within a few days, exactly when I was told it would.At almost half the price ,I cannot fault the service & product itself!I will be using Ergonomic Designs again without a doubt.
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Posted 8 years ago
Excellent service, helpful staff and quick delivery. Prices beat anyone out there. Thanks!
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Posted 8 years ago
Very good service and delivery time
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Posted 8 years ago
Service is second to none. Products were very well priced and delivered the next day. Superb!
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Posted 8 years ago
Good communications from sales team noticing I had inadvertently ordered taps without base! Great to see that people are CHECKING things in a world where checking is now seen as boring and unnecessary. Thanks to you all for quick delivery well wrapped and in good condition.
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Posted 8 years ago
Ordered a Mira shower tray 1700. Has just been fitted in. Delivery was as expected, on time, no hassle. Thank you.
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Posted 8 years ago
Ordered Bathroom cabinet over the phone for collection, very pleased with the service I received. The cabinet is stunning, would definitely recommend to anyone this lovely Company.
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Posted 8 years ago
They were the only company who had exactly what I needed, the ordering was easy & delivery quick, I was kept up-to-date every step of the way.
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Posted 8 years ago
Fast delivery excellent service will shop thanks
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Posted 8 years ago
Good product delivered promptly at a decent price. My only gripe is that Ergonomic Designs, like many other companies in this space, try to tell you that you only have 48 hours after delivery to notify them that the product is damaged - which is not the case under consumer law. I do wish that companies would not attempt to hide consumer rights this way.
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Posted 8 years ago
Very helpful company with good communication, would use again.
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Posted 8 years ago
So far so good the items I have received are top quality, I cannot comment fully until I have received the full order.
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Posted 8 years ago
Paid £12.99 for delivery of two products: disc valve and thermostatic cartridge (fairly small). Only one came... Rang and was treated like I was trying to rob them of a thermostatic cartridge(exciting I know). Had the plumber in the house and booked a half day of work (pretty expensive experience for me), but that was apparently my fault. It might sound crazy but I expected to at least recieve my items when I paid £12.99 for the delivery. Pretty poor overall, poor customer service and poor service. I hope at least my second item arrives. Definitely not recommended.
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Posted 8 years ago
Good points: prices, sorted out issue with delivery quickly Improvements required: specific delivery time slot; one item was missing from the delivery, so need better quality control to make sure all items are delivered.
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Posted 8 years ago
Delivery is way too slow for in stock items. Product was delivered to you on a Tuesday and it wasn’t passed the the courier who didn’t arrange delivery until the following Monday. The reason we used ergonomic designs was because the item was in stock.
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Posted 8 years ago
Highly recommend! Great products, prompt delivery, excellent prices!
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Posted 8 years ago
Ergonomic Designs Bathrooms is rated 4.7 based on 4,587 reviews