Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,490 Reviews

93 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Tell us how Ergonomic Designs Bathrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ergonomic Designs Bathrooms 5 star review on 15th March 2026

S S

David S

356

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, had a problem with my first order and got a replacement sent straight away. Good quality product and cheaper than other retailers. Highly recommended!”

Helpful Report

Posted 7 years ago

“Good service , and good price on the Hudson reed bathroom light I ordered , not yet got it fitted but it looks great”

Helpful Report

Posted 7 years ago

“superb company to deal any problems with delivery etc the staff keep you up to date with the situation highly recommended”

Helpful Report

Posted 7 years ago

“Tons of brand availability with realistic pricing makes this a destination if anything is needed for a bathroom. I experienced fast delivery and excellent communication. One very happy bunny!”

Helpful Report

Posted 7 years ago

“Good price and really quick service. Would definitely use this company again.”

Helpful Report

Posted 7 years ago

“Excellent quality of product, but slow delivery.”

Helpful Report

Posted 7 years ago

“Order was not delivered on agreed days. This impacted my building project delaying process and incurred additional coast. Very poor service will not use this company again and will advise others to avoid.. if there was a zero star wait g I would opt for that rather than 1 star.”

Helpful Report

Posted 7 years ago

Hi Richard, please accept our apologies, I can see from the order that you requested the slower grouped shipping option, where all items come in to us and then are sent out. This service is always slower and has a estimated 7-10 working days lead time which we show on checkout. If you had selected the direct delivery option, delivery is usually within 2 days. I can see from your order the courier has delivered this yesterday on the 8th August which was the 8th working day from your point of order, but as you are advising they booked you in for Tuesday 7th August. I can only apologise that the items arrived a day late. We do always advise not to book installers till the items have arrived and been checked as delays can sometimes occur with couriers that are outside of our control.

Posted 7 years ago

“Very pleased with Ergonomic. Website, prices and delivery, excellent service.”

Helpful Report

Posted 7 years ago

“Very quick to order Prompt delivery Design has been improved on the previous model”

Helpful Report

Posted 7 years ago

“Prompt service with good communication and great comparable valu.”

Helpful Report

Posted 7 years ago

“I was able to find out if the product I wanted was in stock by a phone call. Friendly staff.”

Helpful Report

Posted 7 years ago

“Good prices, good service!”

Helpful Report

Posted 7 years ago

“£900 bath arrived cracked. I paid £50 for a courier who would only deliver to kerbside. Ergonomic designs have refused to collect and replace.”

Helpful Report

Posted 7 years ago

Hi, please accept our apologies that your request for us to collect and replace the items was refused. Unfortunately, the manufacturers will not accept any claim for damage after 48 hours. When you sign for the item you are signing for the item as received in good condition and unless the damage is reported within 48 hours the manufacturer will not replace the item. We do advise this on all despatch information and on the delivery notes, and any damage reported within this time will always be collected and replaced but outside of this time im afraid the manufacturers will not offer this.

Posted 7 years ago

“Bought 2 items on 2 separate occasions both arrived on time packages well and were in perfect condition. Can’t fault the company at all.”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“nothing but praise for my dealings with this company. First class service.”

Helpful Report

Posted 7 years ago

“Excellent service from ergonomic designs. Item was well packaged and arrived very quickly into Europe.”

Helpful Report

Posted 7 years ago

“Great price, friendly service, rapid delivery, good communication. Excellent all round.”

Helpful Report

Posted 7 years ago

“very helpful and knowledgeable customer support. Fast and efficient service. Would highly recommend..”

Helpful Report

Posted 7 years ago

“Excellent service from start to finish. Will certainly use the company again.”

Helpful Report

Posted 7 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,490 reviews