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Ergonomic Designs Bathrooms Reviews

4.7 Rating 4,325 Reviews
93 %
of reviewers recommend Ergonomic Designs Bathrooms
4.7
Based on 4,325 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Ergonomic Designs Bathrooms Reviews

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good service friendly staff
Helpful Report
Posted 6 years ago
Good quality product promptly delivered
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Posted 6 years ago
Good service. The only downside was there was a short delivery notice - 12 hours. But no problem to reschedule delivery date. Bath is big and looks very good. Not installed yet but seems to be decent quality for reasonable price.
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Posted 6 years ago
Can’t fault them. Great customer service, fast and efficient delivery, great product. Thanks.
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Posted 6 years ago
Very pleased with the support over email, which included links to the items I couldn't find on the website. I then bought what I'd asked about, and the order came through quickly as promised. Excellent service. The website is a little hard to navigate (and I'm experienced in using them!)
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Posted 6 years ago
I found the website very easy to navigate, and found the product I wanted at a very good price. The ordering process is simple and clear, backed up by a very efficient delivery service. The item arrived undamaged, and is exactly what I wanted.
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Posted 6 years ago
Product arrived well packaged prompt delivery. Having ordered various products for comparison decided to return this one. Refunded within an hour or two of return being delivered.
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Posted 6 years ago
Very quick delivery by brilliant bloke. All fine
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Posted 6 years ago
Really pleased with the goods ,great service, I will be going back
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Posted 6 years ago
Ordered late on the Friday toilet arrived 9.30 on the Tuesday morning,very professional service.
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Posted 6 years ago
Excellent customer service, prompt despatch, competitively priced. Highly recommended.
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Posted 6 years ago
Impressive customer service following an emailed enquiry: I was provided with an explanation and direct web link to the products I wanted (the website is irritating to use and although I use a lot of sites, I couldn't get what I needed). I ordered with ease and the products arrived promptly and well packaged. Very happy.
Helpful Report
Posted 6 years ago
Ordered a replacement shower drain cover. Ergonomic price was by far the lowest. Delivered within a couple of days and part was exactly as required.
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Posted 6 years ago
Delivery was super fast. I ordered from The Netherlands & the product that I want is 80 euros here, I got it for half of that price from this shop & that was including the massive shipping fee.. Thank you, Ergonomic Designs!!
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Posted 6 years ago
Delivered as promised and kept informed
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Posted 6 years ago
GREAT PRICES Great help and advise. Speedy delivery but check your delivery note we ordered 1700 x 760shower tray and received a 1700 x 750 but showed on invoice as a 760, we kept it anyway !! Highly Recommend but make sure you get what you ordered
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Posted 6 years ago
Very good service,good advice when required and the delivery people they use are excellent.
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Posted 6 years ago
Very efficient and you can actually speak to a pleasant and helpful human on the phone without waiting in a queue for ages!
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Posted 6 years ago
Very disappointing delivery. Screen shot led us to believe the delivery was made to Middleton, 20 miles from us. We went there to then find it had been delivered to Bury. Another very poor Dpd delivery/ communication. Dpd don't see anything wrong with what they've done. This has wasted a lot of our time. Our order clearly stated a home delivery. As soon as Dpd deviated from that we should have been given clear communications. Pathetic service from them. I probably wouldn't order again from Ergonomics designs, purely to avoid Dpd. I would like a refund of our delivery charge. In our view the item was not delivered in line with agreed delivery details at purchase.
Helpful Report
Posted 6 years ago
Delivered on time - very easy and efficient ordering process. Customer care responded within an hour to a query - excellent packaging - and the best price I could find on the internet for this product.
Helpful Report
Posted 6 years ago
Ergonomic Designs Bathrooms is rated 4.7 based on 4,325 reviews