EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.40

4.4 Rating 1,193 Reviews

85 %

of reviewers recommend EO Charging

Company Reviews

Metrics

Info

4.4

Based on 1,193 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy to recommend EO and Pete who installed the charger. Such a neat job and a compact good looking charger. Pete was so informative. Good job well done.”

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“Friendly, helpful, professional team.”

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“Great service, a couple of hiccups along the way with confusion on an e-mail address but the EO team pulled out all the stops to get the installation completed and that was faultless with constant updates and a great installation, many thanks.”

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“The application seemed fairly long with the various pictures required however this meant the booking process and installation itself was seamless. Would highly recommend”

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“Simple installation process and the installers were really helpful and tidy. Great experience from start to finish”

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“Brilliant service, Friendly and explained everything to me.very efficient and clean job. Great guys.”

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“Perfect Small box, which looks good on the side of the house. Haven't used it yet as we're waiting on the car to arrive but so far both the box and app seem to be working with each other. Installation was easy and the company we used (CrossTech electrical) were very good.”

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“I can't rate EO highly enough. During the fitting of my charging point, several problems relating to my electricity supply, that were not of EO's making became apparent. They supported me in my negotiations with other companies to get these sorted. I've had many email exchanges with them over this period and EO were always helpful and informative. The installers they sent were friendly and efficient, which is another bonus. I can highly recommend them.”

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“Nick arrived at the time agreed by us both and did a great job, I’ve not used my unit yet as vehicle has been delayed.”

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“EO charger team were excellent throughout the process of the installation of my home charger. Communication was excellent from the beginning via regular emails and text messages. The installation team were highly professional and great at what they do. I would highly recommend EO to others”

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“Very happy with EO, the same person who did the survey came back to do the installation on the agreed date, took less than the estimated time, caused no inconvenience and left the area clean and tidy.”

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“Exceptional service. Communication 1st class and instalation professional and efficient”

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“From submitting the form to enquire about the charger been fitted was flawless amazing service. Survey was easy and effortless to complete, price was supplied everything broken down. Installation company were amazing very professional and worked every so tidy. EO mini pro v2 installed in black. Just waiting for the car to turn up so we can then use it 🤓👍 overall a great effortless experience if only everything was this great”

EO Charging 5 star review on 24th March 2022

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“Engineer was perfect, very clean worker, very polite, clean and tidy..”

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“Great service from start to finish, I was helped by Steven who made it all very easy. Highly recommended”

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“Hi the communication between EO Rachel sale representative Gary Mathew's installers was excellent. And installation team were excellent and we're very clean and tidy and good installation. I'm a Electrician my self so no a good installation when I see w one. And would recommend EO to friend or family KR STEPHEN PAINTAIN”

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“Neat & compact, unlike some other monstrosities! The App is very clear & I like how you can lock it from the app. Can’t find where to add my unit £ rate for it to calculate costs though. Other than that very happy.”

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Hi Paul, Thank you for taking the time to leave a lovely review we're very glad you're enjoying our EO Mini Pro 2! 🙌 Hopefully, the below answers your question and helps you make the most of your charge point. - On the home screen of the EO Smart Home App, swipe your finger from right to left to access the scheduled charging page. - Press the down arrow next to ‘Off-Peak Charging’. - Input energy prices in the boxes provided. The system assumes that the costing is in pence/cents and only works with a whole number so do not use a decimal place. - Once entered, scroll down the page and press save. - Future charges will now show the estimated costs. If you have any more questions on a specific feature of the app then please don’t hesitate to contact us on support@eocharging.com 👊 Thanks, The EO Charging team

“Your engineer Danny was very friendly, the install was professionally carried out, full explanation was give and training received”

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“Very happy with EO from start to finish very professional the fitter was very helpful and was pleased with the fitting of my charger”

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“Efficient and friendly service. Great quality installation - Thanks David and Nathalia.”

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EO Charging is rated 4.4 based on 1,193 reviews