EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.40

4.4 Rating 1,193 Reviews

85 %

of reviewers recommend EO Charging

Company Reviews

Metrics

Info

4.4

Based on 1,193 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to use the Charge as my new electric mini has not yet arrived. However, the installation was carried out efficiently and cleanly with the installer arriving on time.”

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“Quick to install. Neat and tidy appearance. Operates without a problem.”

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“Customer service was excellent, installer’s also very good happy to work with me”

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“I purchased my charging unit as soon as my electric mini was delivered. it took me some time to decide which charger I should have and because of its size and reliability, chose the EO mini pro. it was installed two weeks after I placed the order. no mess, the person which did the work was good and polite and installed the app for me. unfortunately, he didn't have the cable hook, which I am still waiting for. I would definitely recommend this product.”

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“Ashley who installed the charge point did an absolutely fantastic job! Was installed with ease :-) Will definitely recommend 👌”

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“I was really impressed by the level of communication and customer service received from the start of the booking process to installation day. We were kept up to date with appointment details and Dominic our engineer was extremely professional and a pleasure to deal with. The charging unit is very neat and unobtrusive. Would definitely recommend.”

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“The customer service I have received has been amazing! From the first contact I had nothing has been too much, unlike another company tried have install my charge point originally. Throughout the booking process they kept in touch with me via text and email to make sure I knew everything I needed. On the day, the installer (Danny) was so helpful and polite. He helped me setup the app before leaving and ensured I was happy before leaving.”

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“hi, had mini charger fitted last week, and was delighted with the product and the guys who fitted it. they were both very polite, very conscience, and clean and tidy workers. i was very pleased”

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“Quick simple and courteous”

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“Very quick and efficient service. I was up and running straight away, and the team kept me up to date throughout the process which was straightforward and simple.”

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“From the first contact with EO, the whole experience was quick, easy and efficient all the way to the installer Ady he was an Absolute superstar on installation day.”

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“The fitter Dom was very courteous phoning ahead to let me know when he was going to arrive. He discussed how he was going to install the charger. Everything was done neatly and professionally. Would definitely recommend the EV charger and the EV charger installer. The app works as expected and the charger delivers the a good charge.”

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“What a Excellent Service”

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“The 1st line staff and technicians have been extremely helpful. At times getting speedy response was challenging but understood that the team nos were low. The staff have always been personal, patient and supportive. We were supported to go through problem solving, trying every which way to identify issue. Glad to say we have now identified the uncommon issue. Huge thanks go to Gary and particularly Andrew..who suggested we call him at his home on Saturday, so he could support the solution process. This was above and beyond the call of duty. Huge thanks to all concerned.”

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“Very straightforward procedure in selecting the charger I wanted, sending photos of the electrical services at my house and booking the installation of the charging unit. Installation day went very smoothly and efficiently and all complete in under two hours. Professional installer who went through operation of the charging unit and subsequently arranged for Installation certificate.”

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“Unfortunately it’s vary rare that you get this level of service these days. Seamlessly planned, arranged and delivered. Well done EO and thanks.”

EO Charging 5 star review on 24th April 2022

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“The process from first contact to installation was simple. Communication was excellent and the installers were brilliant - very knowledgeable.”

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“Graet service- thank you”

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“EO Charging stepped in to help with my non-standard install when others preferred not to get involved. They were very professional throughout, good comms to keep me in the loop. The installer did a fantastic job. Now I just need to wait for my EV to finally get delivered, already 5 months late!”

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“Punctual, efficient, helpful , no fuss, overall a great service I would most definitely recommend”

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EO Charging is rated 4.4 based on 1,193 reviews