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Emergency Assist Ltd Reviews

4.2 Rating 3,495 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm sorry, but I have only just taken out this cover from you and have no previous experience of your service upon which to base any comments.”

Helpful Report

(31/07/15) - Posted 10 years ago

“Just bought my policy - easy to buy and best value for money that I found.”

Helpful Report

(30/07/15) - Posted 10 years ago

“The Policy condition prior to signing up were not exactly clear until after making payment when we found that Nationwide Recovery was not back to base but to local garage only. Based on this lack of information at the start we cancelled after payment.”

Helpful Report

(30/07/15) - Posted 10 years ago

Mr Murray-Roscoe, Thank you for your comments. Apologies that you feel the policy terms were not clear until after payment, however, all policies are clearly marked and available for download prior to purchase. Regards The 2Gether Motor Breakdown Team

Posted 10 years ago

“Excellent service from this provider.Easy to use website.Simple instructions.Good value for money.”

Helpful Report

(30/07/15) - Posted 10 years ago

“I sorted my breakdown very quickly and with no fuss and the price was very reasonable for my annual policy.”

Helpful Report

(30/07/15) - Posted 10 years ago

“I clicked on your site due to what you offered for a competitive price. Once I followed it to payment I did not get the product I thought I was paying for.”

Helpful Report

(29/07/15) - Posted 10 years ago

Mr Stafford, Thank you for your comments. I am sorry you didn't purchase the product you thought you were. If you inform us as to how this is the case I am sure we can rectify this. Regards The 2Gether Motor Breakdown Team

Posted 10 years ago

“Taken out breakdown cover but as yet not received confirmation or policy details .”

Helpful Report

(29/07/15) - Posted 10 years ago

“I have only taken out a breakdown policy so far so don't have much exprience to share.”

Helpful Report

(29/07/15) - Posted 10 years ago

“Not had to use the services yet, but website is easy to use, and prices are brilliant when you compare to RAC and the like. Insured my car and husbands van (with EU cover) for £30 less than RAC for one car”

Helpful Report

(29/07/15) - Posted 10 years ago

“The buying procedure was simple, price was good. Hopefully I'll never need their services but I feel happier knowing I have a backup if needed as my mobility has become rather limited over the last few years and getting recovery as an individual is not as easy as you might think.”

Helpful Report

(29/07/15) - Posted 10 years ago

“Hello, I went to Go Compare website and found a policy from 2Gether for motor breakdown cover for a very reasonable price indeed. I haven't used the service yet but if or when I do I will post another review.”

Helpful Report

Posted 10 years ago

“Found the company through a comparison website. Ordered policy on-line, documents can through within minutes, very easy process. Hope they are as good in a breakdown situation.”

Helpful Report

(29/07/15) - Posted 10 years ago

“Was offered 50% discount online but did'nt receive it, be wary of offers that are too good to be true”

Helpful Report

(28/07/15) - Posted 10 years ago

Mr Oldham, Thank you for your comments. You were indeed sent a 50% off discount code but the reason this was not applied is because you entered the code incorrectly when prompted. Regards The 2Gether Motor Breakdown Team

Posted 10 years ago

“The term of the policy wasn't clearly specified - they should put the expiry date clearly on the paperwork. Also, as you can't call them out for 48 hours you need to know that you have to take out cover 2 days before your old policy expires.”

Helpful Report

Posted 10 years ago

“The buying and the price were great and the cover is good but I never received even an email confirmation of my purchase - in fact this is the only contact I have had from you so I can't log on to any members info and its left me feeling concerned as to whether I am covered or not”

Helpful Report

(10/07/15) - Posted 10 years ago

Ms Seymour, Thank you for your comments. As you purchased cover through Compare the Market, you would have automatically been sent an email to the address you provided, which contained confirmation of your policy and policy wording. I have resent this to the email you supplied for your reference. Regards The 2Gether Motor Breakdown Team

Posted 10 years ago

“was easy to do but not received any docuents”

Helpful Report

Posted 10 years ago

“Easy to buy. Good benefits on policy. Value for money.”

Helpful Report

Posted 10 years ago

“i just bought a policy so i can not say anything for now but looking forward for it.”

Helpful Report

(28/07/15) - Posted 10 years ago

“Although I have not yet had a need to call for roadside assistance, the sign up and purchasing process was a doddle including a 1 minute response time from customer service via an email query I made.”

Helpful Report

(28/07/15) - Posted 10 years ago

“Not very clear, Emergency number/ breakdown ????. No paper work through post. Very vague .”

Helpful Report

(16/07/15) - Posted 10 years ago

Mr Mason, Thank you for your comment. As the policy was purchased online the paperwork associated to this will naturally take the same format. If you call our offices we can gladly assist in sending a hard copy if you should so wish. As for the emergency contact number, this is clearly stated within the policy wording you were provided with. Regards The 2Gether Motor Breakdown Team

Posted 10 years ago

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Emergency Assist Ltd is rated 4.2 based on 3,495 reviews