Hi John,
Thank you for taking the time to leave a review. I am very sorry to hear that you are disappointed with your experience.
I have asked our Customer Support Team to reach out to you directly so we can get this issue resolved. You should receive an email from them shortly.
Best regards, ET Team
“I've been using ET for many years now
And I cannot fault the brilliant service I have received
Super fast delivery
Great choices ...I wouldn't go anywhere else”
“Best value and fast postage, iv been using electronic tobacconist for years and iv always had first class service, usually next day delivery and the best prices.”
“Always great prices on here, and a great range of products. Delivery is usually super quick, taking just 4 or 5 days to arrive. Appreciate all the multi buy discounts and regular special offers as well. Will definately continue to order from here, as I have done for the past couple of years.”
