“I particularly liked the easy to use website which contained an excellent range of products. Ordering was simple and email kept me informed with receipt very prompt.
Highly recommended”
“I was thrilled to know i can get Heets as all the shops don't stock the ones I have .The ordering was simple and arrived so quickly,i have enough at the moment but will certainly be ordering again from you S.J.Hayter”
“Super fast delivery and even when i place my order on a Friday i receive my parcel on a Saturday! Simple and easy to use the website and i can pick and place my order within minutes! Everytime i have a enquiry i get a prompt reply and I'm always satisfied with the end result and that's more important to me than anything else as I'm spending my money here so overall 5stars all the way! Loads of e liquids to choose from so sometimes I'm too spoilt for choice and I'm a picky person lol
I'm a regular customer for a reason and I've shopped with alot of other companies for e liquids and I've never had such a good experience like I've had on here and i love it when i get a reply saying no problem at all! I'm taking into account all the places i shop at and that includes my groceries and clothing! This company has far exceeded them all. All i can say is thanks and keep up the good work x”
“Have been using Electric Tobacconist for some years I have never had a problem with them I can not fault the service . My order comes the next day free P&P never out of stock web site simple to use plenty of choice . Friend of mine just gave up smoking did not hesitate to recomend ET”
“My first order with Electric Tobacconist uk after a couple of bad experiences with other companies. What a refreshing change! The website was easy to navigate and my order arrived promptly with exactly what I ordered! The price was good too.. I will definitely be using them from now on!”
Hi Usha, thanks for taking the time to leave a review, I am sorry to hear the experience did not meet your expectations.
Upon reviewing the correspondence between you and our Customer Support Team, we understand that you requested a change in your delivery method after your order had already been dispatched. Regrettably, once orders leave our warehouse, we are unable to accommodate such requests.
Best Regards,
ET Team
“Electric Tobacconist? Well they deliver next day, for free! It's easy to order. They offer a huge product range but don't swamp you with promotional emails. Should you need to phone (unlikely), they answer, are pleasant and helpful. Oh yes, they also offer excellent value.”
“I have been using this company for quite some time now and I`ve got to know it as being very reliable .
I would`nt use any other !
It`s a great service and very quick delivery.”
“I have been ordering my products from Electronic Tobacconist for a few years now and every single order has been received the next working day, 100% correct and good quality. The website is very easy to navigate - I generally order the same each time and so the ‘order again’ facility makes this very simple and it often just takes 3 mins to log in, order & pay. Excellent company and service!”
