“Fantastic. From start to finish they were first class. Have used these people before, and will continue to come back. The liquid is good. Vapes well. Brilliant price. Delivery amazing. Thanks very much.”
“Great service with loads of juices to pick from, super fast next day delivery and outstanding customer service it's my go to website for my juices. Iv been a regular customer for a few years and it won't be stopping anytime soon.”
“Absolutely fantastic service.
Arrived the next morning. None of the usual having to wait in to sign for it.
I was sceptical but the new Blu 1000 does taste loads better than 600.
Prices are the best even before the amazing deals. I’ve found my go to 😊”
“Advised, after regular liquid was discontinued, to buy very similar liquid.it was terrible, no where near to regular.first try to return,had to go to 'help desk',think it was accepted, but no repy.Tried to get in touch again but ended up in a loop.no telephone help and no email reply.usually no problem with orders but returns, forget it.”
Hello, thanks for taking the time to leave us a review. We're sorry to hear you didn't like your e-liquid. I've checked our system and unfortunately, we haven't received a ticket from you regarding this issue. Customers can easily get in touch via the Help Desk on our website. One of our team has now messaged you via email to have this resolved. Best Regards - ET Team
“Order here regularily. Always super fast delivery and usually arrives before their promised time. Products are always good and great value ET has never let.me down !”
“Received a faulty vape which was returned to ET. For some reason they then sent the vape back to me claiming it to be working when I cannot get it to turn on at all. I am now returning the vape for the second time and hope to finally receive a refund.”
Hello, thanks for taking the time to leave us a review. We're sorry to hear you had difficulty turning on your kit. Our returns team tested the starter kit and was able to turn the device on without any faults. This is why the device was returned to you. Unfortunately, you encountered a similar issue a second time and as a gesture of goodwill, we offered to send a replacement kit. However, as you refused the replacement kit and requested a refund the original kit will need to be returned to us. Best Regards - ET Team
