“Very quick delivery, good products, great selection. Only downside is when you select the items in thr basket, it's a bit if a faff but doable. Could just be a little smoother to marry in with the rest of the site and customer experience”
“Bought the Endura T18 II vape as a gift for someone and it arrived very quickly - within 3 days. Price of the product seemed fair and the website was easy to navigate with the offers applied straight away at checkout.”
“Although you do not appear to have a regular "subcription" for items every month < when Ihave ordered items Like Vuse e-pen3 's your delivery next day- very good !”
“I have taken a star off because after 5 years of this company being my only supplier of vaping products, I for the first time have received a faulty product, great record, five years with no reason to complain and I would consider faultless service, however their returns policy is archaic, slow and not customer oriented, I was told to fill in a returns form, pack up my faulty product and they would have a look at it and if it was faulty then they would replace it, leaving me vapeless for the interim, I would have hoped that like most companies today they would have appologised for the faulty product and put another in the post for me asap. Particularly with my past record with the company, I have purchased a new one from another company something I would never have considered before
I am not sure that their returns policy is helping them at all.”
“Well easy to register and order but not sure if it was my fault or yours I got all the same vapes. Glad I like the blueberry ice. They also came straight away. Will order again but lets see what I get next time.”
