“First time using website and was impressed, good prices. Easy process, good description and delivery within a couple of days. Would recommend and definitely use again”
“The new website seems to have bugs as the order I placed defaulted to an 8 year old work address. Sending 2 tickets and email, no reply. I will try phone number via PayPal to reach them.”
Hi Graham, thank you for taking the time to leave us a review. We're sorry to hear about the issue you've encountered. Our system does not automatically change addresses, and address changes are only made manually upon a customer's request. I've reviewed our records and can confirm our team has responded to both of your tickets and are awaiting your reply. Our responses may have been directed to your Spam folder, so please check there and get back in touch with us. We look forward to hearing from you. Best Regards - ET Team
“I orderded a Vuse E Pod Pro I was surprized to see I could Add a Free Packet of Vapes with the order How good is that The Delivery was really quick One Very Happy Customer Thank You Electric Tabacconist UK Your service is excellant”
“Excellent service as always. I had entered the wrong address and they were very quick to cancel delivery with dpd and issue a full refund. So easy to make contact and get quick response.”
“It's so easy to find all the products I need on the website. If you always buy the same every time, you just need to click on "order again" from your previous order and there they are in your basket. Simple checkout process then a super speedy dispatch and delivery every time. Wouldn't go anywhere else as Electric Tobacconist are top class.”
“Great company. Never had a bad experience and been a customer for a few years now . Always have the product I want with good deals and always arrive on the day they state . Just a pity I can't give more stars .”
“Superb company. Very efficient. Purchases always delivered quickly. So easy to order on website. Always have the things l need in stock with absolute quality service..”
“I am really impressed with the service from this company. Great deals and the delivery is super quick. I ordered yesterday and it came today in an environmentally friendly package that fits through the letterbox. I’ve ordered twice already and the service has been exactly the same. Easy to order from the website and it reminds you of the offers you could be missing out on. Highly recommended.”
“Always first class service! Great range of products, best value for price and good special offers. Dispatch and delivery are never delayed, they are so reliable and if you do have a query response time is speedy. I've been a customer for years and wouldn't go anywhere else.”
“Found exactly what I was looking for on the website. Easy to navigate and huge variety of products available. Easy and simply transaction and speedy postage. Will definitely use again”
