“As always excellent service, from ordering on fantastic site to next day delivery, cannot fault a thing, would highly recommend, without a doubt best Company !”
“Iām shopping in this website for a long time , you can find quality and affordable prices. I can say more about it . I just want add one thing, this site helps me to be out of cigarettes. Thank you”
Hi Larysa, thank you for taking the time to leave us a review. We're sorry to hear you haven't received your order. After reviewing your order, we can see it was placed after our dispatch deadline on Wednesday, July 1st, so it was dispatched the following day, Thursday, July 2nd. We've checked the tracking information, which shows that DPD attempted to deliver your parcel on Friday, July 3rd, at around 18:00, but unfortunately they were unable to complete the delivery. As deliveries for this service are made Monday to Friday, the next delivery attempt is scheduled for today, Monday, July 6th, between 13:50 and 14:50. Rest assured, your order will be with you soon. If you require further assistance, please get in touch with us via the Help Desk. Best Regards - ET Team
“Just bought the OXVA XLIM GO2. Wonderful device and amazing flavour. Had the 3 FOC nic salts and the Drifter bar salts (Lychee and pineapple) are very nice. However, the SALT juice is not nice and quite harsh on the throat so avoid.
Delivery was next day and apart from the one juice being horrible everything else was excellent.”
“Super fast delivery, if you find yourself run out, you can get next day! The more you buy the cheaper they are. I have been using juul 2 ruby flavour for ages because I like the flavour. Slight menthol, slight fruity neither are overpowering. Highly recommend”
“I am really happy with the service so far, my order arrives quickly and customer service is efficeint, I would highly recommend this company for all your vaping needs. Only thing I am not happy about is the price increase every time I order the price has been going up even with multibuy discounts which is a shame.”
“Arguably the best online shop in the UK,for all your vaping needs.
They have a vast range of products to cater for every budget.
Their delivery service is second to none,with products ushally arriving the next day.
If you have issues with your order or products,Electric Tobacconist's profesional help desk are their and sort it out very quickly.
I have been using Electric Tobacconist for many,many years;and will continue to do so,as i have found them to provide the best all round service.
Well done Electric Tobacconist.”
“I am 88 yrs oold and have been vaping for the past 14 yers. As I am also rather disabld and am denies ordinary ciggies and alcohol, vaping is all the pleaseure I have left. I would be bereft without ET who uaually have all I need are efficient and and fast in dispatching orders. Many grateful thanks.”
“Noticed the prices are steeply increasing on certain products, having been a regular customer for a couple years. Will need to be shopping around elsewhere now for my pods. However postage is always fast and reliable.”
Hi Lou, thank you for taking the time to leave us a review. We completely understand that price increases can be disappointing, and we appreciate you sharing your feedback. We work hard to keep our pricing as competitive as possible, but recent significant increases in supplier costs have meant we've had to adjust some of our prices. These changes have been driven by manufacturers and brands updating their pricing ahead of upcoming tax changes. This is not a course of action we wanted to take, and it certainly wasn't a decision we took lightly. We truly value your business and appreciate your understanding. If you have any further questions, please get in touch with us via the Help Desk. Best Regards - ET Team
