The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 34,772 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 34,772 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 16th June 2024

646

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, simple to order, delivery fast, subtle and items arrived in good order.”

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Posted 4 years ago

“We order from you every month and we've had extremely good customer service from yourselves.”

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Posted 4 years ago

“Brilliant”

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Posted 4 years ago

“Very quick delivery and competitive prices”

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Posted 4 years ago

“Dpd say they delivered my package which I did not receive But Electronic Tobacconist sorted it and all good now”

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Posted 4 years ago

Hi Gillian, thanks for taking the time to leave us a review. We're very sorry to hear you had this issue with DPD. However, I'm pleased to see our Customer Service Team contacted DPD and were able to resolve this for you straight away. I can see DPD were able to deliver the order to you later the same day. Best Regards - Amy - ET Team

Posted 4 years ago

“Good service,quick delivery.”

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Posted 4 years ago

“My favorite nicotine dealer...”

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Posted 4 years ago

“Much better now”

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Posted 4 years ago

“Range of items on offer is very good. There are a multitude of flavours and strengths to chose from so whether a beginner or not this is definitely your one stop shop for all you vaping needs. Sturdy packaging and quick delivery all at a reasonable cost.”

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Posted 4 years ago

“Good and quick delivery. All products are good quality however I received one wrong liquid.”

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Posted 4 years ago

“Very quick delivery and good range of products online.”

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Posted 4 years ago

“The items were delivered in good condition and very quickly however the cost of delivery was as much as the items I ordered and there was no option for cheaper delivery”

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Posted 4 years ago

“User friendly web site, delivery was incredibly quick. I would have given 5 stars but please help me to reduce my environmental impact through plastic waste, by using paper or cardboard instead of plastic for delivery envelope. I am asking the same of all companies I purchase from and it influences which ones I use.”

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Posted 4 years ago

“Efficiency of online service and speed of delivery very good. Falvour of juice (custard) - horrible - but its down to personal taste I guess”

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Posted 4 years ago

“I ordered for a friend and was very pleased with how easy the website was to use along with how fast the delivery was. Product was exactly as advertised.”

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Posted 4 years ago

“Ordered and despatched quickly,”

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Posted 4 years ago

“Until I had used Electric Tobacconist I had been buying my vape juice in shops, and decided to shop a little more efficiently, upon choosing Electric Tobacconist, based on website ease of use, selection and price, I was very happy to discover that my delivery would be dispatched the next day at no extra cost. My juices arrived on time and in perfect condition, the packaging was extremely secure and safe.”

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Posted 4 years ago

“Great delivery turnaround time. Happy with product”

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Posted 4 years ago

“Arrived on time . Good quality product”

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Posted 4 years ago

“Great products at great prices, speedy delivery item came the very next day”

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Posted 4 years ago

The Electric Tobacconist is rated 4.9 based on 34,772 reviews