Hi Linda
Thank you for taking the time to leave us a review. It's always nice when one of our returning customers like yourself are still pleased with our service - and we plan to keep it that way!
We hope your loyalty continues and we look forward to serving you again in the future!
Kind regards
Chris
Electric Tobacconist Team®
Hi Philip
Thanks for taking the time to leave us a review.
We're pleased to hear that you're happy with our service and that your order arrived quickly. We hope you consider choosing The Electric Tobacconist® again in the future!
Kind regards
Chris
Hi Rebecca
Thanks for taking the time to leave a review. We always strive to have our orders delivered quickly and efficiently, so it's great to hear that our hard work is paying off! Thank you for choosing The Electric Tobacconist®
Kind Regards
Chris
Hi Theresa
Thanks for taking the time to leave a review. Excellent that you got the best from our speedy service. We look forward to your future orders! :)
Kind regards
Charlie
Electric Tobacconist® Team
Hi Sri
Thanks for taking the time to leave a review. We try to get our orders out to you as quickly as possible, whilst also taking steps to ensure that no mistakes are made in despatching your goods. It's good to hear your order was satisfactory! ^_^
Kind Regards,
Charlie
Electric Tobacconist® Team
“Normally the Electric Tobacconists service is fast and dependable on only one occasion, over a holiday weekend, was I let down and had to buy, locally, and not my favourite brand of disposables. I feel that your web page, although attractive, can be slightly baffling and I have to figure it out affresh each time I use it even though I use it every week. In general you give a good service and I'm pleased to use you.”
Hi Bob
Thanks for your feedback. Sorry that you find the website baffling at times. I can see that you tend to order the same thing every time, so my advice would be to go your previous orders (Click here to do this: https://www.electrictobacconist.co.uk/customer/orders/) and click on a previous order. In the bottom left of the screen will be the option to "Re-order these items".
This will take you straight to the checkout with those items in your basket.
I hope this helps and if you need any more guidance on this, please don't hesitate to contact our Customer Service team on help@electrictobacconist.co.uk
Kind Regards
Pascal Culverhouse
Managing Director
The Electric Tobacconist Ltd.
“Service and delivery very good indeed. I bought the battery as a spare, and would have expected a protective end cap - but that it presumably the fault of the manufacturers rather than the distributor.”
“Items ordered delivered promptly as expected.
Items exactly as ordered.
A satisfied customer.
Would appreciate free delivery on all orders over a certain price - £20.00!!!!”
