“Stumbled across this site when my previous one stopped stocking my usual items but what a great choice of vapes there are! Very reasonably priced and excellent delivery time. Would highly recommend”
Hi Julie, we're sorry to hear that you didn't appear to receive your order. Upon checking our system we don't appear to have received any communication regarding this issue, however our team has contacted you now via email. Your tracking indicates that the order was successfully delivered today, Monday, the 11th of May. Please note that the selected delivery service was free Royal Mail 48, which isn't a guaranteed next-day service and can take up to a few working days to arrive in some cases. If you have any further questions, please don't hesitate to get back in touch. Best Regards - ET Team
“Just seen a video review saying how happy they are with this company and it is their second order, well can’t say how many orders I have given but it has been seven years of ordering ,and have no intention going elsewhere, the service is excellent, the products excellent , well done electrictobaconist”
Hi Lionel, thanks for taking the time to leave us a review. We're sorry to hear you encountered this issue with your vape kit and nicotine pouches. Upon checking our system, we can see that you have already been in touch, and our team has resolved this issue for you. A replacement pack of pods was sent out to resolve this problem for you. Regarding the nicotine pouches, the type purchased was original/wet pouches, which are manufactured with a higher moisture content. We hope this helps. Best Regards - ET Team
“its fast deilvery which impress me and the price is much cheaper than others even cheaper than IQOS web site.
I am sure I will keep order my heated tobacco via ET and I will recommend to my friends too !”
