The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 36,717 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 36,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 3rd July 2025

973

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Et are the best on line vape store to buy from. Excellent service”

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Posted 2 weeks ago

“I have bought many times from Electric Tobacconist and, as usual, their service is excellent - same day dispatch, 1st Class delivery. I don't know how they could do better :-)”

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Posted 2 weeks ago

“I've been using electric tobacconist uk for awhile now I've had no problem at all.i just re-order when I need them it's so easy and a very quick delivery..I would go to anyone else..many thanks electric tobacconist”

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Posted 2 weeks ago

“I'm still waiting for something to complain about but I consistently fail. ET never fails to deliver - in every possible way - although your new delivery company isn't quite as good as the previous one...?”

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Posted 2 weeks ago

“Have been purchasing from this company for sometime.Fast delivery.Good products.”

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Posted 2 weeks ago

“Excellent service, I received very quick responses to 2 customer service email enquires, easy to order, fast delivery and on time as promised. This was my 2nd order, no need to use anywhere else.”

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Posted 2 weeks ago

“Next day delivery.”

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Posted 2 weeks ago

“The best products at the best prices with the best delivery simply the best”

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Posted 2 weeks ago

“Really good service and price. brought Nordic Spirit for 1/2 price basically.”

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Posted 2 weeks ago

“Great prices and product range. Good comms and fast delivery.”

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Posted 2 weeks ago

“Easy website to navigate, very clear. Super fast delivery! Will only do business with you guys/girls”

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Posted 2 weeks ago

“Good deals with quick delivery.”

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Posted 2 weeks ago

“Excellent service and great range of product's. Delivery service first class. Website easy to navigate.”

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Posted 2 weeks ago

“Totally reliable with a great selection of products with prompt delivery. No hesitation whatsoever recommending them”

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Posted 2 weeks ago

“Great range of products, fast shipment and super easy to use. Wouldn’t go anywhere else.”

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Posted 2 weeks ago

“always excellent service .. top quality items & superfast delivery.”

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Posted 2 weeks ago

“Delivered very promptly and all items as expected.”

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Posted 2 weeks ago

“Excellent service and quick to respond with anything you want to know.”

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Posted 2 weeks ago

“Very speedy and efficient service. Highly recommend.”

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Posted 2 weeks ago

“Have ordered from here several times and always been amazing with good offers and really quick delivery. On latest order, had an issue with Royal Mail delivery and needed my items quickly as I was going away. Tia and James from Customer Support were incredibly helpful getting a new order sent out ASAP, and replied super fast as well.”

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Posted 2 weeks ago

The Electric Tobacconist is rated 4.9 based on 36,717 reviews