“This company is the best!,amazing service and top notch customer care, I have only had to contact them once and the issue was resolved so quickly, I wouldn’t buy my liquids from anyone else….oh and lightning speed delivery too!”
“I have been using Electric Tobacconist for a long time now - they never disappoint. You get exactly what you order really quickly, all legit items packaged really well and sent through Royal Mail. I have used/tried other sites however have been disappointed, lured in with points or deals only for points to go inactive quickly or stung with postage costs or sold less premium products.
I always keep an eye on my emails from ET - great deals, not all are what I would order however it’s a great way to try new products cheaply and get the odd free trial liquid along the way.
I order once a month and everything I want/need is available most of the time. Great customer service - only had one faulty product which was sorted very quickly.
Yes real person here, as humans we are quick to complain and less likely to compliment. A lot of companies could learn from ET, from quick postage, packaged well, arriving not damaged and as described and when things do go wrong they sort it. Exactly what we consumers need, the products we want at a decent price with no hassle or drama. Thank you ET team 😊”
“I have been ordering from this company for quite some time now and apart from the superb delivery (always within 24 hours) their website is great. It's so easy to re-order takes virtually a minute if that. Great service!”