Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 996 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality wood, ours came broken too wouldn’t recommend”

Helpful Report

Posted 5 years ago

“The rabbit hutch arrived damaged, they did sent replacement for the damaged part, however, this also arrived damaged. After a little debate, we were offered a partial refund and after a little more debate the partial refund was increased, still to an unacceptable level, the rabbit hutch went back and I'm now awaiting a full refund, but only after it's gone back and only after it's 'inspected' I'm not sure what they want to inspect? It's not like it's being returned due to a change of mind..”

Helpful Report

Posted 5 years ago

“I was quite disappointed with the coop. There were large gaps between every door which meant it would be very draughty. We have had to attach strips of wood on the inside of each opening to block up the gaps. We have also had to put wedges at the end of every perch as they didnt fit securely and wobbled all over the place, they are also quite strangely placed. There were also gaps between the floor and the walls. The catches and locks are quite flimsy. These are all comparisons with our other coops which don't have draughty gaps, have secure latches and well placed secure perches.”

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Posted 5 years ago

“Excellent product and very quick delivery.”

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Posted 5 years ago

“Hutch is very small. Had to buy another one due to having two rabbits”

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Posted 5 years ago

“Very impressed with Eggshell and the quality of the coop we bought. Delivery was really fast and when the courier company made a mistake only delivery 3 out of 5 boxes, they ensured the missing bits were delivered at 9amnthe next morning.”

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Posted 5 years ago

“I bought a Windsor Coop on wheels from Eggshell a couple of months ago. It is great and was very easy to assemble. The only slightly negative point is that I had to coat it to waterproof it, which was a faff. The wheels are well made - I was worried thy would be flimsy but they are strong and it is relatively easy to move around the garden. But my 4 ex battery hens are very happy in the coop. It is pretty easy to clean and sturdily made. I also bought the cover which is like a hug tent - fitted over the whole coop and run, so definitely worth the extra money for cold weather. The order was smooth and a very quick delivery. I would definitely recommend the coop and Eggshell.”

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Posted 5 years ago

“when I was first asked to review we had not received our order which was eventually delivered well overdue. Having now built the granary xxl I can honestly say that we are very disappointed, not only in the difficulty in building due to unclear diagrams and instructions but also the quality of the design and wood. There are many gaps and ill fitting pieces and some damage in transit has meant we had to make some clumsy running repairs for it to work. We don’t expect this to last the winter to be honest and whilst not the most expensive coop and run by far, for the price we expected more. Sorry guys.”

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Posted 5 years ago

“Good value hutch. Easy to put together and very well built. Easy to order and a very good company to deal with. They kept me up to date with dispatch/delivery information. I would definitely use them again .”

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Posted 5 years ago

“Fabulous - prompt delivery - great product- order all the time from this company- 👏”

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Posted 5 years ago

“Very prompt delivery and good product”

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Posted 5 years ago

“Had out coop for around a month now, looked a lot bigger in the picture. Door has fallen off already. Not very impressed unfortunately”

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Posted 5 years ago

“Arrived quickly. Easy to put together for two people. My birds are happy girls”

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Posted 5 years ago

“Excellent product and top quality”

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Posted 5 years ago

“Packaged really well so no damage on arrival. Sturdy once put together, great product and great value. I have creosoted it so should last for years😊”

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Posted 5 years ago

“Great set-up on the Windsor and extension. Snug, safe and secure. Its ideal for our hens. Can simply be moved to give fresh ground when needed. Great size too.”

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Posted 5 years ago

“Chicken shed well designed and made. Good value for money. Didn't take too long to erect!”

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Posted 5 years ago

“HOBBIT STYLE CHICKEN COOP OR RABBIT HUTCH While assembling this, the wood split as screw was being inserted. On closer inspection, it is clear that split was already there & someone has stapled it together. This fault is on the main part of the construction, so will, in time become a problem. The likely hood of it breaking completely considerably increased. The company did send replacement part twice, but both times sent the wrong ones, despite having photo's of the bit affected. 6 months on & this coop is falling apart. Bits have fallen off. The catches have been replaced & it swells in the rain so the doors are almost impossible to open. Very poor quality, I doubt it will last much longer.”

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Posted 5 years ago

“eggcellent, chicken house arrived within 24 hours, nice quality and easy to assemble, looks great.”

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Posted 5 years ago

“2 Broken bolts on mesh panel, very flimsy, and quite small.”

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Posted 5 years ago

Eggshell is rated 4.3 based on 996 reviews