Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,330 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased `Enlight' Down lights and a `Vent Axia' bathroom fan. They were really good on price and delivered the items promptly next day. The only negative point is that the packaging could have been down with a bit more care. I will definitely be using them in the future and do recommend them.”

Helpful Report

Posted 6 years ago

“Counter staff always willing & very helpful. Queuing time sometimes a little long.”

Helpful Report

Posted 6 years ago

“Purchased items. DPD lost items. I was in a rush to install so had to then Purchase Elsewhere. EB returned my money without question. Thanks”

Helpful Report

Posted 6 years ago

“Good no problems delivery. But, no response to my email asking for technical information. L.P.R.”

Helpful Report

Posted 6 years ago

“Delivery was as promised timewise, one of my items was a day later than the rest but communication was excellent regarding it. One item was slightly damaged but was still usable”

Helpful Report

Posted 6 years ago

“👍👍👍👍👍👍👍”

Helpful Report

Posted 6 years ago

“Very efficient”

Helpful Report

Posted 6 years ago

“Good service would recommend and reasonable prices”

Helpful Report

Posted 6 years ago

“Ordering was easy. Got a phone call shortly after advising they had unfortunately just sold the last one and where out of stock, advised when it when it would be in stock again and revised delivery date also offered alternatives or refund - basically could not have done more to address the situation. Stuck with it and it was delivered on the revised date (only a few days later). Was a little puzzled to find the packaging unsealed”

Helpful Report

Posted 6 years ago

“Very good customer service, and a good range of products. There was a problem with my order, but it was dealt with and resolved speedily, in a pleasant and professional manner. I will be ordering from this company again.”

Helpful Report

Posted 6 years ago

“The first interaction I have had with Edwardes Bros is to buy a CK electrician's tool kit from them for my son, who is learning the ropes. The price was good, the delivery was free and very quick. Thus far I have no complaints whatsoever.”

Helpful Report

Posted 6 years ago

“Order taken when item was not in Stock. This should not happen. However I was subsequently notified of this and the expected date stock would be available. The item was then delivered the following day. I was informed of the delivery slot time.”

Helpful Report

Posted 6 years ago

“Good products and very good communication”

Helpful Report

Posted 6 years ago

“Very fast posting and a good price”

Helpful Report

Posted 6 years ago

“Havent put lights in yet but arrived quick, well packed update on lights after install”

Helpful Report

Posted 6 years ago

“Very quick and reliable service”

Helpful Report

Posted 6 years ago

“Super quick delivery but the packaging was inadequate for the contents so box arrived broken with an item missing.”

Helpful Report

Posted 6 years ago

“Excellent selection of products and very helpful when calling. Service in the shop is ok, if you are waiting then no one acknowledges you to say a little something like 'we will be with you shortly' etc, you wait even though you can be seen.”

Helpful Report

Posted 6 years ago

“The delivery was quick, communication excellent, but the item was smaller in size than expected.”

Helpful Report

Posted 6 years ago

“I placed my order online. Placed my order on Friday 1:30pm and got it delivered next day even though it was expected to be delivered on Monday. Overall good experience.”

Helpful Report

Posted 6 years ago

Edwardes Bros is rated 4.9 based on 15,330 reviews