Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.84

4.8 Rating 14,403 Reviews

97 %

of reviewers recommend Edwardes Bros

4.8

Based on 14,403 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 24th June 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price and delivery.would use them again”

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Posted 3 years ago

“Everybody did their upmost to help me not withstanding the social distancing limitations”

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Posted 3 years ago

“Items ordered (2 sewing machine bulbs) were exactly what I wanted but the minute size and minimal weight meant that the standard delivery charge of £6.60 seemed somewhat excessive for items with a total price of £2.40.”

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Posted 3 years ago

“9.5/10 very good price , service ,prompt delivery had to drop half a mark as the batteries were completely dead”

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Posted 3 years ago

“The lights were impressive and good service overall.”

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Posted 4 years ago

“Great products, and a great price. They got let down by their courier for part of the order, but there was good communiation, and everything arrived in the end.”

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Posted 4 years ago

“Very happy with the service all round”

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Posted 4 years ago

“I recently purchased `Enlight' Down lights and a `Vent Axia' bathroom fan. They were really good on price and delivered the items promptly next day. The only negative point is that the packaging could have been down with a bit more care. I will definitely be using them in the future and do recommend them.”

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Posted 4 years ago

“Counter staff always willing & very helpful. Queuing time sometimes a little long.”

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Posted 4 years ago

“Purchased items. DPD lost items. I was in a rush to install so had to then Purchase Elsewhere. EB returned my money without question. Thanks”

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Posted 4 years ago

“Good no problems delivery. But, no response to my email asking for technical information. L.P.R.”

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Posted 4 years ago

“Delivery was as promised timewise, one of my items was a day later than the rest but communication was excellent regarding it. One item was slightly damaged but was still usable”

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Posted 4 years ago

“👍👍👍👍👍👍👍”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Good service would recommend and reasonable prices”

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Posted 4 years ago

“Ordering was easy. Got a phone call shortly after advising they had unfortunately just sold the last one and where out of stock, advised when it when it would be in stock again and revised delivery date also offered alternatives or refund - basically could not have done more to address the situation. Stuck with it and it was delivered on the revised date (only a few days later). Was a little puzzled to find the packaging unsealed”

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Posted 4 years ago

“Very good customer service, and a good range of products. There was a problem with my order, but it was dealt with and resolved speedily, in a pleasant and professional manner. I will be ordering from this company again.”

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Posted 4 years ago

“The first interaction I have had with Edwardes Bros is to buy a CK electrician's tool kit from them for my son, who is learning the ropes. The price was good, the delivery was free and very quick. Thus far I have no complaints whatsoever.”

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Posted 4 years ago

“Order taken when item was not in Stock. This should not happen. However I was subsequently notified of this and the expected date stock would be available. The item was then delivered the following day. I was informed of the delivery slot time.”

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Posted 4 years ago

“Good products and very good communication”

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Posted 4 years ago

Edwardes Bros is rated 4.8 based on 14,403 reviews