Login
Start Free Trial Are you a business?? Click Here

Edwardes Bros Reviews

4.9 Rating 14,872 Reviews
97 %
of reviewers recommend Edwardes Bros
4.9
Based on 14,872 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Edwardes Bros Reviews
Edwardes Bros 5 star review on 8th October 2024
George Bryan
Edwardes Bros 5 star review on 8th October 2024
Anonymous
Edwardes Bros 5 star review on 6th August 2024
Anonymous
Edwardes Bros 5 star review on 24th June 2023
Greg Gomberg
Edwardes Bros 5 star review on 24th June 2023
Greg Gomberg
Edwardes Bros 5 star review on 21st April 2023
Lukasz Janicki
Edwardes Bros 5 star review on 26th November 2022
Levent Bostanci
33
Anonymous
Anonymous  // 01/01/2019
My order arrived correct and quick, but, the box was badly damaged ...torn and squashed
Helpful Report
Posted 5 years ago
Happy with seller has a good concept in customer services
Helpful Report
Posted 5 years ago
All good v slick
Helpful Report
Posted 5 years ago
Item came as promised but should have been sent in a small padded bag by Royal Mail at half the postage price. Felt ripped off.
Helpful Report
Posted 5 years ago
Good prices, good service.
Helpful Report
Posted 5 years ago
Only got front part of switch. I though back part that connects to walk be included. . How do I get back part ?
Helpful Report
Posted 5 years ago
Items were as described, arrived on time and in perfect condition. A bit pricey, mind you, for discontinued product, but can't complain about the sale process.
Helpful Report
Posted 5 years ago
I needed some downlights that are no longer in production, Edwardes were able to provide them, by collecting stock from 2 stores. Good to get such service these days.
Helpful Report
Posted 5 years ago
Very good customer service. Thanks for your help.
Helpful Report
Posted 5 years ago
Products as described although some of the corner pieces were bent out of shape, looked like squashed in transit. Quality of products was good, and delivery was as per email confirmations.
Helpful Report
Posted 5 years ago
quick delivery good value
Helpful Report
Posted 5 years ago
Staff only too willing help impressed with the service I received
Helpful Report
Posted 5 years ago
Firstly found the web site really clear and user friendly compared to others, ordered consumer unit and SPD, RCD and MCB, all arrived on time and well packaged. Would have been good if SPD, Switch and RCD were all pre fitted with appropriate length leads. Otherwise pleased with service ...thanks
Helpful Report
Posted 5 years ago
All good ok
Helpful Report
Posted 5 years ago
The product was competitively priced and the ordering process was straightforward. However, It is worth noting that the telephone was not answered during the indicated Saturday availability, when I attempted to clarify a product query prior to placing the order. Nevertheless, I continued with the order and the product was delivered promptly and within the advised timescales.
Helpful Report
Posted 5 years ago
I am happy with the electrical items and stock of Edwardes Bros, at my local branch in Penge. Counter staff are always helpful and accomodating of my electricians requirements. I would very much like to open an account to help with our responsive works to the local area. A Phillip Electrical
Helpful Report
Posted 5 years ago
Although very happy with the quality of my purchase I have to admit I was a bit disappointed with the dress colour on the figurine. It is pictured as red but in reality I would class the colour as more of a salmon pink.
Helpful Report
Posted 5 years ago
ON TIME, WILL USE AGAIN
Helpful Report
Posted 5 years ago
The product came quite quickly and first time used this company.
Helpful Report
Posted 5 years ago
Had a problem with some trunking that arrived damaged but it was swiftly delt with and replaced free of charge within 48 hrs.
Helpful Report
Posted 5 years ago
Edwardes Bros is rated 4.9 based on 14,872 reviews