Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.84

4.8 Rating 14,343 Reviews

97 %

of reviewers recommend Edwardes Bros

4.8

Based on 14,343 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 24th June 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient service provided.”

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Posted 11 months ago

“Excellent service and delivered next day as stated”

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Posted 1 year ago

“EFFICIENT SERVICE AND SAFE DELIVERY”

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Posted 1 year ago

“The delivery was prompt and after sales and problems were addressed promptky”

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Posted 1 year ago

“I phoned Edwardes Bros. and the sales person who answered was very helpful and I purchased exactly to his recommendation. All items arrived on time and there was no delay. The tradesman I was using recommended your company to me and as I trust the tradesman, I will continue using Edwardes Bros. for any other items that I may require in the future. I have to say that the experience was good.”

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Posted 1 year ago

“Competitively priced bathroom extractor fan bought online with ease, that took 3 days to arrive by 'overnight delivery'. Find a more reliable courier.”

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Posted 1 year ago

“Very quick delivery,reasonable price,good communication.”

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Posted 1 year ago

“Easy process to return and all went well. Had to pay for packaging which is the only reason it wasn't 5 stars.”

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Posted 1 year ago

“excellent professional business. Resolved my issue quickly and received correct item within a day.”

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Posted 1 year ago

“Delighted with the products, dreadful service from the delivery company though. Took over a week for them to deliver.”

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Posted 1 year ago

“Consignment was delivered and was as described. Delivery was later than expected but I expect this was due to the holiday season.”

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Posted 1 year ago

“A very expensive light bulb. However, I had huge difficulty sourcing this and although the postage was outrageous it came quickly.”

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Posted 1 year ago

“Shipping was fairly prompt despite the busy time of year; item was well packaged and arrived in good condition.”

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Posted 1 year ago

“Good and fast. Could be cheaper but fair.”

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Posted 1 year ago

“I had to request a refund before my goods arrived. Delivery was promised for, and needed by the next day, I was advised it was coming by 7pm, the courier later sent an email saying it would now be the next day by 7pm, the next day came and the courier emailed saying it would be one more day by 7pm. I then cancelled the order and purchased locally. I will only buy from Edwards again if they can assure me they have changed to a competent courier.”

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Posted 1 year ago

“All good - except maybe long delivery time”

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Posted 1 year ago

“Excellent &polite service.”

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Posted 1 year ago

“I had ordered a bathroom Xpelair fan and it arrived punctually by DPD. Unfortunately, it had a crack in it. I immediately telephoned the company and DPD collected the defective fan the next day. I decided to get my refund as I had ordered the fan as a backup since my present fan was at times not closing shut. However, I waited days and there was no indication of a refund! I then telephoned and spoke with an agent who said he would phone me back but did not do so. This meant that I had to send a chaser E-mail the next day and request my refund, which was then promptly issued.”

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Posted 1 year ago

“Only issue was one item not in stock but it was available 2 days later.”

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Posted 1 year ago

“Product arrived v quickly next day infact and was as described”

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Posted 1 year ago

Edwardes Bros is rated 4.8 based on 14,343 reviews