Edwardes Bros Reviews

4.8 Rating 14,392 Reviews
97 %
of reviewers recommend Edwardes Bros
4.8
Based on 14,392 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Edwardes Bros Reviews
I had ordered a bathroom Xpelair fan and it arrived punctually by DPD. Unfortunately, it had a crack in it. I immediately telephoned the company and DPD collected the defective fan the next day. I decided to get my refund as I had ordered the fan as a backup since my present fan was at times not closing shut. However, I waited days and there was no indication of a refund! I then telephoned and spoke with an agent who said he would phone me back but did not do so. This meant that I had to send a chaser E-mail the next day and request my refund, which was then promptly issued.
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Posted 1 year ago
Only issue was one item not in stock but it was available 2 days later.
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Posted 1 year ago
Product arrived v quickly next day infact and was as described
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Posted 1 year ago
Order complete. Simple way to get a good product at the right price. This is about the 5 time I have used Edwards Bros and always got it right.
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Posted 1 year ago
Prompt service and the bulbs Are first class will use this company again
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Posted 1 year ago
Don’t like giving anyone 5 stars. I have checked 1 light so far all good but they’ve yet to be laid under a patio. But they look and feel well made and you can change the bulb which is paramount. So hopefully they all work time will tell. Arrived well packed and on time.
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Posted 1 year ago
Product was as stated and delivery was spot on
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Posted 1 year ago
Excellent price and quick delivery, good service, well recommended
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Posted 1 year ago
Excellent and prompt supply of goods
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Posted 1 year ago
Good service but expensive to upgrade to next day delivery from free service.
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Posted 1 year ago
Always good prices, great quality, plenty of stock and fast delivery
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Posted 1 year ago
Item arrived in a good time, postage was a bit on the high side, all in all a reasonable service
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Posted 1 year ago
ordered on line ,received quickly within timescale,
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Posted 1 year ago
my coin meter arrived the next day after I purchased it off the website
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Posted 1 year ago
Good Reliable service
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Posted 1 year ago
I have only placed one order however, cannot fault the service. Great!
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Posted 1 year ago
Delivery very good
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Posted 1 year ago
I called few times to enquire about the fan before purchase. The customer service was good and helpful Thanks
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Posted 1 year ago
Arrived on time and good price
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Posted 1 year ago
Great service
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Posted 1 year ago
Edwardes Bros is rated 4.8 based on 14,392 reviews