“Lovely product.. unfortunately one arrived broken but the fantastic customer service team sent out a replacement straight away. Would definitely recommend both the product and the company!”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Brilliant product. Exactly what I was looking for. I originally received the wrong product, but this was resolved quickly and with great apology. Good service!”
“Amazing service, my jars arrived really quickly (and during lockdown too!) the products were much better quality than I anticipated as they were so much cheaper than other sites . Beautiful (no pic as they are packed awaiting a house move) I will definitely be ordering from this site again and again”
“Great gifts, excellent prices and prompt delivery.
I was kept informed of where my purchase was up to throughout the whole process.
I would definitely recommend Eden & Willow.”