“Product is great, works exactly as I hoped and at a great price. But I ordered via their website but the product came via Amazon...so I ignored the Amazon parcel notifications because I thought they were fraudulent/spam/scams...and didn't find my parcel (in the outside bin, where else!) until a few days later. I wish they would have communicated their delivery methods more clearly. Otherwise, no complaints.”
“There was a bit of a mix up with my delivery. Once I contacted them it was promptly sorted out.
Package was VERY securely wrapped, brilliant goods at very fair prices.
Would definitely use again and highly recommend.”
“Received my order but unfortunately one of the glass oil pourers had a large crack in it so I had to throw it away due to it being broken contacted the company to see if they could issue a refund due to the product being broken /can’t be used but they never emailed back.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
I am sorry we didn't receive any emails from you
Please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
