Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I loved all my items. Great quality and look so good. Thank you to Juliana for helping me with my faulty order and replacing so fast. Much appreciated. 10/10 service!”
“Ordered a 5 piece bamboo set. When it arrived the cup was damaged and misshapen. Customer service dealt with this immediately and sent a replacement set straight away. The new set arrived in perfect condition and is great especially at the price paid.”
“a fantastic company to buy from prices are great and very quick to reply to you i will keep buying from them and so should you for you won't find a better company for style and price”
“I bought the 4 layer stacking jars for a hot chocolate station. One layer arrived broken and customer service arranged for a replacement layer to be sent. A little wobbly but looks great”
“Good prices. Easy to order. Quick delivery.
Customer service very helpful. Received a delivery & a piece was broken so a replacement was arranged & sent out.”
“Prompt delivery BUT box was too small for the contents and so the packaging of the chocolate grater had been folded in half to get it in the box! Not good - especially as this is a Christmas present.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service