Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.18

4.2 Rating 402 Reviews

80 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.2

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Dunster House Ltd 5 star review on 19th September 2025

C Chapman

Dunster House Ltd 5 star review on 23rd June 2025

Dee

Pat Trainer

267

Anonymous

Anonymous // 01/01/2019

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“Very pleased with our summer house, just want the Sun now 😀”

Dunster House Ltd 5 star review on 5th June 2023

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Posted 2 years ago

“Very pleased with the service, delivery times and product cannot recommend you enough, will be forwarding pictures of my porch as requested once tiled roof is done Tyrone”

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Posted 2 years ago

“Lovely people to deal with. Delivery was spot-on and the summerhouse is great.”

Dunster House Ltd 5 star review on 30th May 2023

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Posted 2 years ago

“Absolutely brilliant service from Dunster house from start to finish, The quality of my cabin is amazing. Thanks very much”

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Posted 2 years ago

“From the moment of choosing my cabin to delivery and erecting it, it was so smooth. The staff were so helpful. Delivery was before the expected time. The quality is fantastic. Highly recommended”

Dunster House Ltd 5 star review on 23rd May 2023

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Posted 2 years ago

“Shed was too hard to put together plus no "handyman" wants to do it as it takes too much time. Had to pay someone over the odds to put it together. Wasted so much time by handymen coming to look then turning down the job! It is like a million part puzzle. Avoid unless you are happy to pay over the odds for every stage of getting a shed/log cabin up!”

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Posted 2 years ago

“Easy to deal with and professional service from ordering to delivery”

Dunster House Ltd 5 star review on 16th May 2023

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Posted 2 years ago

“Delivery on time Good quality product”

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Posted 2 years ago

“The shed went up without any problems and it has been made to the quality I expected would recommend DUNSTER house products to anyone Also it was delivered on the date as promised delivery drivers were very helpful and put wood where I asked”

Dunster House Ltd 5 star review on 9th May 2023

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Posted 2 years ago

“I'm pleased with every part from ordering to installation. The lady on the telephone was helpful and friendly, and I received regular emails regarding my order. The delivery guys were really pleasant and helpful. The installation/build was easier than I anticipated, and I did this on my own in one and a half days. There were no parts damaged, broken, or missing and included easy-to-follow instructions. My only comment/request would be, to have the ability to adjust the doors up/down to help align the doors just in case something is not quite level (like mine). I managed to resolve this with a couple of small washers placed on the hinge to lift the door slightly.”

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Posted 2 years ago

“Every piece was cup perfectly and every piece fitted like a charm, hard work but so much satisfaction . Gazebo built in a day but the tilling is taking longer”

Dunster House Ltd 5 star review on 2nd May 2023

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Posted 2 years ago

“Pleasant people to deal with, easy to understand site, prices instantly available and prompt delivery. What more can you ask for at a great price.”

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Posted 2 years ago

“Very pleased with our Gazebo. Excellent quality. Very helpful staff.”

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Posted 2 years ago

“I have already given a review. Just to re-cap I found the quality of the pergola to be excellent and relatively easy to assemble myself. Delivery was also very good.”

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Posted 2 years ago

“Great product, it was easy to assemble and looks great in our garden. Would highly recommend”

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Posted 2 years ago

“Awesome service from buying on line to customer service to delivery and built easy and looks amazing and is amazing addroom thanks again”

Dunster House Ltd 5 star review on 11th April 2023

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Posted 2 years ago

“Recently bought the atlas chunky open gazebo and were very impressed by the whole process from start to finish . My partner is a carpenter and he constructed it and is very pleased with the finished product. Would definitely recommend dunster house”