Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.18

4.2 Rating 402 Reviews

80 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.2

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Dunster House Ltd 5 star review on 19th September 2025

C Chapman

Dunster House Ltd 5 star review on 23rd June 2025

Dee

Pat Trainer

267

Anonymous

Anonymous // 01/01/2019

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“Good products at reasonable prices. Excellent instructions and efficient delivery.”

Dunster House Ltd 5 star review on 5th September 2022

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Posted 3 years ago

“Love our gazebo… really good quality, didn’t give the installation team Any trouble! Delivery on time, good communication 😊”

Dunster House Ltd 5 star review on 3rd September 2022

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Posted 3 years ago

“Ordering time impeccable, Delivery great, assembly of gazebo easy! All round fantastic 👍👍🤘”

Dunster House Ltd 5 star review on 2nd September 2022

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Posted 3 years ago

“good stuffs”

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Posted 3 years ago

“Needed a Pergola just to finish off my garden makeover, Dunston House came tops not only in their reviews but on build quality too. I purchased the goods, the delivery date was set and Customer Services kept me up to date with my order. Arrived in good time and fully instructed in the pack for a very easy self-build. 5 stars from the start. Vicky & Neil x”

Dunster House Ltd 5 star review on 30th August 2022

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Posted 3 years ago

“Great Quality, Great Price, delivered ontime.”

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Posted 3 years ago

“Very good very happy”

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Posted 3 years ago

“a very good service they make it so easy very happy the way it went thank you”

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Posted 3 years ago

“This is the second Dunster House log cabin for us. I wouldn’t buy anywhere else. The quality allows for an accurate and precise construction, although we felt the instructions could have been better. For example, one set of instructions for each size of log cabin would be less complicated.”

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Posted 3 years ago

“Fantastic from start to finish in everyway. Quality product.”

Dunster House Ltd 5 star review on 22nd August 2022

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Posted 3 years ago

“The product arrived at the appointed time and was placed on my drive which I then took to its site”

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Posted 3 years ago

“Good customer service, very helpful and efficient. Would happily recommend.”

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Posted 3 years ago

“Excellent quality item delivered and un-loaded by two helpful men. My son and I moved the items into the garage (Main panels are quite heavy). My D.I.Y. skills are best described as useless and not helped by some mobility issues so decided to employ a handyman to erect it. When he came the parts needed to be carried through the back of the garage and the utility room to the garden at the rear so I offered to give him a hand when required. Less than an hour later he called me through, I was expecting to be lifting or holding the larger panels but found that the shed was already fully erected and complete. With hindsight I would probably have painted the interior prior to the build but this is only because it is difficult for me to get down low. Treated then painted the exterior in light blue and cream. Looks great but poor state of the neighbour's facia panels would not make a good photo.”

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Posted 3 years ago

“Excellent product. Looks great. Very well made. Cannot fault the service received from Dunster House”

Dunster House Ltd 5 star review on 1st August 2022

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Posted 3 years ago

“Very pleasant company to deal with and very helpful. Delivery were good we would definitely recommend them.”

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Posted 3 years ago

“The product itself is brilliant, service and delivery exceptional, but design not the best? There were lots of bits which wasn't a problem but the roof leaks!! Done everything it said but still have to pay extra to felt it and protect it!!”

Dunster House Ltd 4 star review on 25th July 2022

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Posted 3 years ago

“We found the roof panels to short which we found hard to nail to the roof beams, the side panels were 905mm wide which meant added together measured 2085 which was 15mm too wide and had to be adjusted, the side panels had visible marks from were the bags with the raw bolts in were stapled to the panels. Michael Kaye.”

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Posted 3 years ago

“Fantastic door very good”

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Posted 3 years ago

“Excellent company to deal with. Very helpful and efficient. Quick delivery. Wish all companies were as good”

Dunster House Ltd 5 star review on 8th July 2022

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Posted 3 years ago

“Excellent service.excellent log cabin. I was going to find someone to erect the log cabin,after reading the instructions and watched a couple of videos I decided to build it myself,with my wife helping me. I'm glad i did very proud of the result..Keith”

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Posted 3 years ago

Dunster House Ltd is rated 4.2 based on 402 reviews